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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,307 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,307 reviews

August 22, 2021

10 yrs and 7 cars later. They just lost my future business. But at least the salesman LEO was good. He was great. The goofball taking care of my ppwk. . . . If I have nothing good to say, I won't say More

by SC1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear about your experience. I would like to learn more about what happened here so I can address this properly and prevent similar situations in the future but I was not able to find your information in the system. Would you please give me a call at your earliest convenience? I will look for your contact details in the meantime. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

August 22, 2021

Both my wife and I took test drives on the car we wanted. Our salesperson explained the control panel features. The sales process was smooth. More

by iragreenfest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Aug 23, 2021 -

Al Hendrickson Toyota responded

A big thanks to you and your wife for trusting us with your business! We are delighted to hear that you were able to drive home from Al Hendrickson Toyota as satisfied customers. Enjoy your new vehicle!

August 22, 2021

Mistake made. They broke a hub cap . But they ordered a new one free of charge. They also honored a expired loyalty discount card. The Manager Gary took care of my hubcap as soon as I explained the situati More

by SCOTT.CHALOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevens, Gary Cann
Aug 23, 2021 -

Al Hendrickson Toyota responded

Thank you Scott! We appreciate your patience through this process and are glad that our team could help make it right. Safe travels from all of us at Al Hendrickson Toyota!

August 22, 2021

Excellent and professional customer service. My advisor Oscar Vizcarra is very professional and you can see that he cares about the customers and their needs More

by laverncozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Al Hendrickson Toyota responded

We're so glad our commitment to customer care was clear to you, Lavern. Thank you for trusting Al Hendrickson Toyota with your business, and come back again next time!

August 22, 2021

Customer service was nice courteous and drop off is awesome as well as pickup while working on your car. Good service over all Thank yo More

by MONEYBIZTRAFFIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine a
Aug 23, 2021 -

Al Hendrickson Toyota responded

We're so happy to see your positive feedback and high rating - thank you so much! All of us here at Al Hendrickson Toyota appreciate your support. Come back again next time!

August 22, 2021

Disappointed that the car was not washed prior to pickup. Valet appeared to have me go to my car rather than bring it up. The shuttle service worked well More

by OLDIESPJ
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

The key copying process can use improvement. There was a lot of miscommunication with the timing and availability of the man in charge of making copies. More

by KAWATODANIELLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
August 21, 2021

Excellent service, very reliable, wonderful customer service, very fast, my car was ready before the time they said , I fully recommended your place to my friends More

by JULIOANTONIOPOUMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Al Hendrickson Toyota responded

At Al Hendrickson Toyota, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for your support and we hope to see you next time. Take care!

August 21, 2021

Excelente atención y trato amable cordial mi próximo negocio será allí sin duda los recomendare a todos mis conocidos para que ellos también disfruten More

by BELLOT.ALEJANDRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres, Veronica
Aug 23, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña excelente, Alejandro, y por elegir Al Hendrickson Toyota! Estamos super contentos oír de que tuviera una experiencia exitosa, y le deseamos muchas millas felices. Hasta la próxima!

August 21, 2021

My wife and I, had a very good experience with the salesman David Fradin, and the closing of the price of the vehicle with Angelo Vaccarella. Thanks to all of you. More

by Vicente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fradin, Sales.
Aug 23, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your visit a success, Vicente! Thank you for the amazing feedback and for taking your business to Al Hendrickson Toyota!

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