Al Hendrickson Toyota

Last guy who served me last month told me I have 2 free services left. Last tuesday I went there (everyone I talk to said was busy) they took people came behind me. I was mad, i spoke up. Then Chris K. Dec services left. Last tuesday I went there (everyone I talk to said was busy) they took people came behind me. I was mad, i spoke up. Then Chris K. Decided to serve me. He told me I have to pay $76 for tires check up pressure and oil change. I told him I should Have free oil change. He was mad. I go home without service. Saturday I called service department. The lady told me I have 2 free services, i asked her to schedule an appointment at 2:30z. I did not pay any money for oil change. Why Chris did that to me? I spent more than 2 hours waiting for oil change. 2:15 to 4:40 PM. The name i saw in his polo is Chris K. But the photo look like little bite different that why i dont rate him below. More

I was unable to contact service after they took my car in. I don’t think it is professional not to be able to contact Jenifer that was helping me in service. She did not return my call either in. I don’t think it is professional not to be able to contact Jenifer that was helping me in service. She did not return my call either More

Racism is real. I have been a customer since 2008 and never have I experienced what I did this past weekend with the courtesy driver I believe his name was Greg. He called and asked for directions to my never have I experienced what I did this past weekend with the courtesy driver I believe his name was Greg. He called and asked for directions to my location. I then provided him with my address and advised that I was not familiar with the area being that I just moved in. He proceeded to say well if you can’t give me directions then I can’t come and hung up in my face. I had to find my own way there to pick up my car. To make matters worse I was told to pay for services over the phone I had a coupon that I tried using over the phone and was told by the cashier there was nothing she can do to assist me because I was not there to show the coupon and that I can use it next time although I explained the situation to her and the coupon would expire by the time my car would need to be serviced again. Finally I mentioned that I wanted my breaks to get checked out but I received no word on the condition of my breaks in which I feel is very important. More

The best salesman, costumer services, Dino excelente too, this it our car #5, we happy always with the toyota coconut creek, thanks yup for everything this it our car #5, we happy always with the toyota coconut creek, thanks yup for everything More

Shedrick in service depat. was was great the excperience was awesome. I will tell friends about, how I was treated. Thank You for a great job. was awesome. I will tell friends about, how I was treated. Thank You for a great job. More

I would say, it was not good enough, when I went to pick up my car the carpet was dirty and the seat had some stain. They have to give a free car wash ticket up my car the carpet was dirty and the seat had some stain. They have to give a free car wash ticket More

I have bought Toyota vehicles at other locations before. This was the best experience buying a new vehicle. Jerry and Kelvin were very down to earth and knowledgeable. Keep up the great work This was the best experience buying a new vehicle. Jerry and Kelvin were very down to earth and knowledgeable. Keep up the great work More

I have the best service advisor, Klaus Kobb!.He has been taking care of my Corolla for years.He not only communicates& keeps me updated but he is trustworthy& knowledgeable as well.I wouldn't take my car an taking care of my Corolla for years.He not only communicates& keeps me updated but he is trustworthy& knowledgeable as well.I wouldn't take my car anywhere else! More

Klaus provided timely and friendly service. I was in and out of there in no time at all. He even provided me with some stylish replace the caps for my tire valves at no additional cost. out of there in no time at all. He even provided me with some stylish replace the caps for my tire valves at no additional cost. More

It’s a nice place, people is friendly and helpful, thanks them I could buy my car easily and without issues. I will recommend them to buy a car them I could buy my car easily and without issues. I will recommend them to buy a car More