Al Hendrickson Toyota - Service Center

I purchased a certified used vehicle from this dealership and was told i had a bumper to bumper warranty for one year. i asked several times what was covered under the bumper to bumper and was told everythin and was told i had a bumper to bumper warranty for one year. i asked several times what was covered under the bumper to bumper and was told everything. 3 month later the car started making a noise . after taking it in i was told i need all rotors resurfaced and it was not covered. I declined to have the service and the noise has gone away. this service department is very dishonest and I would not recommend them More

Thanks for the service. I appreciate 🙏 i hope you can be better than all state I appreciate 🙏 i hope you can be better than all state More

$860. 00 invoice and Not car wash and service. Please. This is regular service. Thank you 00 invoice and Not car wash and service. Please. This is regular service. Thank you More

My truck just went out of warranty and the evaporator went out, which it shouldn’t have. Guys help me contact Toyota Corporate, they’re helping me with the bill went out, which it shouldn’t have. Guys help me contact Toyota Corporate, they’re helping me with the bill More

The worst service I’ve ever gotten, I made an appt to have a recall repaired for 9:15am on 10/10/2022, I signed in with Henry Delgado and was told it will take 3-4 hrs for the repair, after exactly one h have a recall repaired for 9:15am on 10/10/2022, I signed in with Henry Delgado and was told it will take 3-4 hrs for the repair, after exactly one hour of waiting he told me the part is not available, i asked him how come it took them an hour to let me know there was no part and his response was “I am telling you now”, I was beyond upset, I expected at least an apology but instead he gave me a blank look and said I can leave my car for tomorrow, I have a job I already took a day off when the appt was made, you have lost a loyal customer. More

Worst experience I have had at a dealership. They didn’t even check my air pressure in my truck tires. When I came in for a recall and an oil change my sensor for my tire is on now. Was not on They didn’t even check my air pressure in my truck tires. When I came in for a recall and an oil change my sensor for my tire is on now. Was not on when I got there. I was told it would cost me $174 for them to check the sensor. The service person name’s carmine. More

They did the first maintenance of my nee car but I had two minor issues that were not resolved. two minor issues that were not resolved. More

good customer service, very good job, very satisfactory and reliable result, thank you very much. and reliable result, thank you very much. More

It wasn't a kind person who welcomed me. No eye contact, no information needed. Poor relationship habilities. Nobody washed my car after the service. Lousy experience No eye contact, no information needed. Poor relationship habilities. Nobody washed my car after the service. Lousy experience More

John "Tuna" was an excellent service writer. He got me in quickly and took care of the system update and a nail in my tire. I need to return for my radio update. Everyone is nice He got me in quickly and took care of the system update and a nail in my tire. I need to return for my radio update. Everyone is nice More