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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,100 Reviews

7,100 Reviews of Al Hendrickson Toyota - Service Center

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January 30, 2023

This Trash dealer told me they can not fix the leather they put in my seats, what a nightmare experience I have in this dealer, I pay $2500 for authentic leather seats for my 4runner 2022 and they just pu More

by RAMONJGOMEZG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
January 30, 2023

Henry was Professional and Friendly - he provided a full explanation of the services and the costs. A suggestion for the developer of these surveys - If you make them difficult such as HAVING TO PROVIDE More

by EDMUNGENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your experience with Henry! We truly appreciate your feedback and hope you have a lovely day.

January 30, 2023

The dealership is fine. Opportunities are definitely for communication between sales and service team. The service team especially Oscar was amazing. More

by Onealexonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Al Hendrickson Toyota responded

Thank you for highlighting Oscar's excellent service! The entire Al Hendrickson Toyota team appreciates your feedback and support.

January 30, 2023

Excelente trato y excelente atención por parte de Henry Delgado. Empleado de servicio al cliente More

by SERGIOYIBRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña, Sergio! Apreciamos las palabras amables acerca de Henry y esperamos volver a verle en Al Hendrickson Toyota!

January 29, 2023

I am very happy with service attended at Al Hendrickson Toyota, all people are very nice, and the facilities are very comfortable. Thank you. More

by HJBN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thanks so much for giving the Al Hendrickson Toyota team such a glowing review. We appreciate your kind words and look forward to your next visit!

January 29, 2023

Friendly and helpful customer service in getting my car in queue and to speak with a service manager More

by JUDSBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carvens Joseph
Jan 29, 2023 -

Al Hendrickson Toyota responded

It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Al Hendrickson Toyota.

January 29, 2023

I returned to Al Hendrickson Toyota for service and was pleasantly surprised. The service manager was polite efficient and thorough as well as being pleasant. I was very pleased with my service and thank y More

by CATHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that the Al Hendrickson Toyota team was nice to work with. We appreciate your trust in us to assist you, and we'll see you next time.

January 28, 2023

It’s always a pleasure to go to AL HENDRICKSON Toyota Jennifer, you’re the best. Thank you for your service. Keep it up More

by Francoisesainvil7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Jennifer and hope to see you back again at Al Hendrickson Toyota. Safe travels!

January 28, 2023

El servicio recibido fue muy bueno y me voy satisfecho. Volveré para recibir el proximo servicio More

by LUIASOSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña y por confiar en nuestro equipo aquí a Al Hendrickson Toyota.

January 28, 2023

Service center Jennifer is excellent. Issues that i have: 1. When my truck is returned the seat is always moved. Back and then reclined. 2. Even though the service people where gloves More

by hjwalk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton. 5 Stars
Feb 08, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad to hear that Jennifer delivered such a successful service experience. With regard to the rest of your feedback, we are always looking for ways to improve for our guests and we will be sure to work towards improving our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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