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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,223 Reviews

7,223 Reviews of Al Hendrickson Toyota - Service Center

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December 11, 2022

I think you overcharge clients for service a fifteen minute job should cost 400 in labor More

by keepmovin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer was ok didn't explained cause of service
Jan 03, 2023 -

Al Hendrickson Toyota responded

I am sorry to read this feedback. We strive to keep our prices competitive and reflective of the services we offer our guests, and I would appreciate the chance to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Eric Silcox - VP of Fixed Operations - (954) 972-1100

December 10, 2022

Had a few maintenance stuff to do, tires needed to be done and the gentleman at the service desk did not put it. Finished the car with the maintenance and had to wait 3 extra hours for them to bring the More

by j.cabrera1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood cadet
Jan 03, 2023 -

Al Hendrickson Toyota responded

I am sorry for the crossed wires and delays here. We expect better for our customers and we hope to have another opportunity to assist you in the future. Please don't hesitate to be in touch directly. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

December 10, 2022

PROMPT AND GREAT SERVICE. MAC WAS VERY HELPFUL KNOWING THAT I WAS IN A RUSH. MAC IS NOT IN THE LIST OF SALES DEPT More

by EPETERS511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAC
Dec 12, 2022 -

Al Hendrickson Toyota responded

This review means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your thoughtful feedback about Mac and our team. We hope to see you again!

December 10, 2022

you take to long for service, also, i am having a kock in front end, being there twice still having same problem. More

by MOOLCHANM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jennifer
Jan 03, 2023 -

Al Hendrickson Toyota responded

I am very sorry that you haven't received the efficient, effective service we pride ourselves on. I would like to see what more we can do to assist you, so please give me a call directly when you have the chance. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 10, 2022

Good service and willing to work with my schedule. I was able to get and return a rental car More

by baxterandrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is always here to help. Thank you for the kind words!

December 10, 2022

Chris LePorte is the best! ! Chris is highly professional and extremely well knowledgeable and kind. More

by THOWARD1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind words about Chris! We are happy to have earned your business and we hope to see you again at Al Hendrickson Toyota. Drive safely!

December 09, 2022

John helped me and he was awesome, it was over the time but I seen and understood they were busy, but when I asked how much longer would it be John was on it right away. Thanks guys for all you do More

by SHARONDAJACKSON228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 09, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Al Hendrickson Toyota with your business! John will appreciate the shoutout. Safe travels and we hope to see you again down the road!

December 09, 2022

The service provider was very friendly, courteous, and helpful. When I picked up the car from an oil change and tire rotation service, I noticed that there was grease on the side of the driver side and on More

by donmarks2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback, Dan. We are glad to hear that the team provided good service. We apologize for the oversight on our part and thank you for your patience. Our team will use this feedback to improve going forward, so we hope that we will have the opportunity to assist you again down the road.

December 09, 2022

I like the service I able to buy me 2018 Corolla without a down payment the tech guys are grate . More

by tazzapa8641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Al Hendrickson Toyota responded

Congrats on your new 2018 Toyota Corolla! We are grateful for your business and five stars. See you down the road at Al Hendrickson Toyota!

December 09, 2022

Exelenten work, Good place Very fast, personal is very Attentive, they explein all about your car. More

by FLORCON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Dec 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Al Hendrickson Toyota Team

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