Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,410 Reviews of Al Hendrickson Toyota - Service Center
This was my first time bringing my car in for service at Al Hendrickson Toyota. I was impressed with the level of communication via text and email, including a video from the technician. My car was repaired Al Hendrickson Toyota. I was impressed with the level of communication via text and email, including a video from the technician. My car was repaired promptly. More
Excellent customer service 100/10. Professional and quick ; everything was explained and I was in and out Professional and quick ; everything was explained and I was in and out More
The service was prompt and efficient. Mr Mcwood Cadet began the service call with a warm hospitality. Then He questioned me about the car operation. He ordered a mechanical inspection of Mr Mcwood Cadet began the service call with a warm hospitality. Then He questioned me about the car operation. He ordered a mechanical inspection of the vehicle added to the recommended service. We both read the inspection outcome. In less than 45 minutes the vehicle was ready to go. And it's driving very smoothly so far. Many thanks to Mcwood Cadet and the assigned technician. 5 stars to both of you. Hats off 👌 More
I have been taking my car to Al Hendrickson Toyota for the past 3 1/2 years. I would never use any other dealership. They are kind, helpful, friendly and I love my service person, Carmelo Armano. the past 3 1/2 years. I would never use any other dealership. They are kind, helpful, friendly and I love my service person, Carmelo Armano. More
Generally they do a good job. I took my car in on a staurday morning for the 25,000 service "toping off the fluids and roating the tires". I waited at the shop as I couldn't imagi I took my car in on a staurday morning for the 25,000 service "toping off the fluids and roating the tires". I waited at the shop as I couldn't imagine this taking so long.Three hours later the rservice rep tells me that the AC filter and cabin filter need to be changed to the tune of about $250. I didn't mind that, but when I retuned to the service rep 40 minutes later, I was told that it would be another 30 minutes before the car was finished. My appointemt was at 9:00 AM and it was now 12:40. I had another appointment which I would miss if I had to wait another 30 minutes. I told the service rep to put the old filters back in as their replacement would have to wait for another time. More
Easy to arrange a service appointment; great customer service, fast service done - less than expected and complimentary! Personal notification that work was completed by service representative. Dealers service, fast service done - less than expected and complimentary! Personal notification that work was completed by service representative. Dealership had me as a satisfied customer for over 9 years: never a complaint needed! They will see me again for sure! More