Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,079 Reviews of Al Hendrickson Toyota - Service Center
They woks good in your car, are friendly, they give you prices competitive, I come back for more service. Thanks prices competitive, I come back for more service. Thanks More
Probably the best dealership I’ve ever worked with , the team there is truly amazing in every aspect of service !! team there is truly amazing in every aspect of service !! More
Staff is always friendly and efficient. I like the system they have in place for service everything always runs smooth. Keep up the great work! I like the system they have in place for service everything always runs smooth. Keep up the great work! More
Exelente el servicio y la atension lo malo es q esperamos casi tres horas qtal casi tres horas qtal More
I had an appointment for oil change. I had to wait there at the waiting room , they provide snacks if you hungry. they finish my car in less than an hour. So I was very happy with tha I had to wait there at the waiting room , they provide snacks if you hungry. they finish my car in less than an hour. So I was very happy with that. . Great job guys More
The dealership service department was chaos and not anything like I have ever experienced in my history of new car service area. The lady I was assigned to was very quick, but zero customer service ski anything like I have ever experienced in my history of new car service area. The lady I was assigned to was very quick, but zero customer service skills, zero explanation of what was being done to my car and zero questions about my new car and it I had any questions or needs. It was basically like she was a robot checking off boxes with zero communication skills. I would not consider even looking at this dealership location for my next new Toyota. More
Service was a nightmare. Where was Eric??? No one to talk to!!! Left messages for Eric to call me & they are ignored Cynthia Mandell Where was Eric??? No one to talk to!!! Left messages for Eric to call me & they are ignored Cynthia Mandell More
This was my second encounter with Henry. My first experience was excellent. My second encounter was a disappointment. I made an appointment online for 9:30am. I was told is would be 2 and 1 My first experience was excellent. My second encounter was a disappointment. I made an appointment online for 9:30am. I was told is would be 2 and 1/2 hr by Henry. I decided to wait. At 12 noon ny car had not been touched( I saw it sitting in the parking lot) After I approached Henry he said they are taking it back right now. Then he brushes me off when I ask what happened. After all I had an appointment. I spoke with manager to voice my disappointment and my car was ready in 15-20mins. Waiting almost 3 hrs and ould change was 20mins. My thought is because my oil change was free I was over looked. More