Al Hendrickson Toyota - Service Center

The dealership gets it right every time. My service writer keeps my car in tip top shape and gets me in and out each time I visit. She is the best, Jennifer! My service writer keeps my car in tip top shape and gets me in and out each time I visit. She is the best, Jennifer! More

The service was good but I waited for a very long period of time. Everything went well of time. Everything went well More

Even though I didnt have an appointment, it took way too long for an oil change. Even people that had an appointment were there as long as I was. It was a busy day though. long for an oil change. Even people that had an appointment were there as long as I was. It was a busy day though. More

The service advisor forgot to mention a comment i made on arrival about a concern i have with oil consumption to the tech and told me since the ticket was already closed he couldn't do anything. Also the eng arrival about a concern i have with oil consumption to the tech and told me since the ticket was already closed he couldn't do anything. Also the engine cover had engine oil marks. More

This dealership and Service Consultant Chris LePorte were fantastic! I stopped at the Coconut Creek location when the dashboard on my Prius lite up like a Christmas tree. I knew I had a serious problem and n fantastic! I stopped at the Coconut Creek location when the dashboard on my Prius lite up like a Christmas tree. I knew I had a serious problem and needed a Toyota dealership. I was on by way back to Georgia from Fort Lauderdale and was totally unfamiliar with dealers in the area. Google led me by luck to Al Hendrickson Toyota. Despite it being a Saturday and being extremely busy, my problem (bad inverter water pump and valve) was diagnosed and repaired within 4 hours! When I am back in the area I will definitely be back for any service my car needs. More

I was there on September 30th for a fuel pump recall the service was good service was good More

I’m very sad to write this review but my last experience with the service center was very bad, I got there on time after I made my appointment on line, the sheet the Jennifer give me with the promised time with the service center was very bad, I got there on time after I made my appointment on line, the sheet the Jennifer give me with the promised time to return my car it was give it to me after one hour later of the time promised. Sadly that wasn’t all because I was waiting for my car outside I have the opportunity to see my car been driving around more then one time, it was until I went and ask Jennifer about the reason why my car was driving around, and she started insisting that it wasn’t my car, that bothered me more because my car have a decal that I can see clearly and she keeps insisting it was not my car not apologize no sorry for the inconvenience nothing just is was not my car when I know it was car. Then to closed up they bring my car Jennifer was busy with another costumer I let her finish (I wait another 7 to 9 min) and one of the person that move the cars ask what was the representative for my car, I point to Jennifer and at that moment Jennifer said I thought you were already gone you can take you car and go. I’m sorry but that is a very bad service, very sad because all my others experience is been 5 stars, and just to mention this is my second car that I purchased in this dealer More

El servicio que dieron fue muy bueno y rapido quede muy satisfecha y estoy muy agradecida con todo el personal que me atendio ese dia gracias satisfecha y estoy muy agradecida con todo el personal que me atendio ese dia gracias More

With Henry on the Service departments Al Hendricon will always have a five stars review. It is easy to confirm that. He always have a longer queu of people waiting for him when other agents are empty or always have a five stars review. It is easy to confirm that. He always have a longer queu of people waiting for him when other agents are empty or just with one in queu. He shold teach that talent to other agents. Then you Al Hendrickson will get six star reviews More

Well maintained, reliable, and quick with giving my car maintenance a good experience. Although I accidentally left my phone in my car, they were able to finish the maintenance well before the promised tim maintenance a good experience. Although I accidentally left my phone in my car, they were able to finish the maintenance well before the promised time. More