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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews
Call Service Center (954) 448-7257

7,079 Reviews of Al Hendrickson Toyota - Service Center

Sort by
September 08, 2022

That what’s a super quickly service! I’ve wait no more the 45 min More

by traslattirebollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Woohoo! We are thrilled to hear your service experience was a total breeze. Thank you from all of us at Al Hendrickson Toyota!

September 07, 2022

Carmine is an exceptional service representative. He was so helpful. The service center provides quick and efficient service. More

by DAVEIOFFREDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-stars and shoutout to Carmine! All of us at Al Hendrickson Toyota hope to see you again!

September 07, 2022

I really liked my maintenance person. He was so nice and helpful . My car was fixed in the timeframe given. More

by Tamtam3166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
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Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review. We are happy to hear that our team was kind and helpful! We appreciate your business here at Al Hendrickson Toyota!

September 07, 2022

We have 2 Leases, each one was done in separate dates, and the Sales people were amazing. It always good to have bilingual people, thank you for that. More

by millies_002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the positive review of Al Hendrickson Toyota! We appreciate your business and hope you have a lovely day.

September 05, 2022

The service was great service department was awesome and the communication was good a returning customer. More

by DIVEMASTERMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 05, 2022

Service rep Henry Delgado is really rude…always treats people as if they are dumb!! More

by Carlos.garcia38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio
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Sep 19, 2022 -

Al Hendrickson Toyota responded

Carlos, it is concerning to read feedback like this about a member of our team. We expect the utmost care and professionalism for our guests and I would like to see what I can do to make things right for you. Please give me a call when you get the chance. Thank you, Norman Frantz - Service Manager - 954-545-6931

September 05, 2022

Henry makes me feel comfortable in regards to my vehicle. As he explains clearly whtat it needs. More

by LIZGOMEZROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Al Hendrickson Toyota responded

We can't wait to tell Henry how much you appreciate his service. Thank you from all of us at Al Hendrickson Toyota!

September 05, 2022

Excellent service and advice. Very knowledgeable serviceman. Always looks out for my best interest every time. More

by paul988317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Paul! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

September 05, 2022

Excellent service as always! Great service from Chris Laporte and all the staff are friendly More

by RBLAMF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 04, 2022

Started terrible ended up a very happy satisfied customer . Ask for Chris LaPorte Reservation dept had set me up with Chris K only to find out off Weds A runner called over another service person. Explain More

by SHELLEYBEGOOD86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony so thankful for his assistance
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Sep 15, 2022 -

Al Hendrickson Toyota responded

Shelley, while we are sorry to hear that you did not have a five-star experience working with us, we are glad that the team was able to help turn things around for you. We appreciate you taking the time to share this feedback and will be sure to pass on the kind words to Anthony and Chris. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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