Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

Sort by
March 13, 2022

Excelente very profesional thank you very much I’m going to follow my next apoiment appointment with this place More

by ASK4TERESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jany in the service department she take care
Mar 13, 2022 -

Al Hendrickson Toyota responded

Thanks for the awesome review. We're glad that our team was professional and great to work with. --The Al Hendrickson Toyota Team

March 13, 2022

Everything went smoothly, and Kalus was very professional, he kept me up to date with my car and when I’ll be able to get it back More

by MTASHAII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaluz
Mar 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that our team was professional and informative. We appreciate your kind words here at Al Hendrickson Toyota.

March 13, 2022

I came in without an appointment. Got there at 7:10 am and there were several cars ahead of me so I was doubtful that my car would be serviced. However the Service Consultant Klaus ca More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Mar 13, 2022 -

Al Hendrickson Toyota responded

Klaus and the team always appreciate a glowing review! Thanks for choosing Al Hendrickson Toyota!

March 13, 2022

The service rep. was always updating me on my vehicle. Did not miss anything we spoke about and also gave great recommendations on servicing my car. More

by JAVINLEWIS2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
Mar 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the awesome review! We appreciate the kind words and will see you again next time.

March 12, 2022

Verry good you can recommend to anyone you know with a car for service and family More

by DONNAFLOUNRY52
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Donna! We are lucky to have you as an Al Hendrickson Toyota customer.

March 12, 2022

Service advisor is all business. No interest in establishing a rapport with customer. Not even making eye contact. More

by donsinterpreting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female advisor. Name withheld.
Mar 18, 2022 -

Al Hendrickson Toyota responded

We expect our guests to receive excellent customer service and I apologize this wasn't the impression we left. This will be a training opportunity for our team so that we can deliver a five-star experience at your next visit. Thank you for reaching out, Norman Frantz - Service Manager - 954-545-6931

March 11, 2022

Have been going there for many years. I have had many incidents. And all were fixed wonderfully. Thank you More

by Suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Al Hendrickson Toyota responded

We're pleased to hear we're always able to assist you, Suzie. Thanks for trusting Al Hendrickson Toyota to get the job done!

March 11, 2022

Service writer Evan Was very professional. I have been purchasing Toyotas from our Hendrickson Toyota for the last 30 years. I have purchased seven different vehicles from them. More

by PANEQUEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan. Klaus.
Mar 11, 2022 -

Al Hendrickson Toyota responded

We're grateful for your continued support! Thanks so much for taking a moment to give us a shoutout and we look forward to seeing you again down the road. Take care!

March 11, 2022

Service was very good. All my questions were answered. I must call back to find out what kind of tires you use. I prefer Good Year on my car. More

by RoseMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Mar 18, 2022 -

Al Hendrickson Toyota responded

We're so glad to hear we were able to answer all your questions during your recent service visit. We're proud to deliver informative care at Al Hendrickson Toyota, which is why we would be more than willing to discuss your tires. Please give me a call directly whenever you are free next. Kindly, Norman Frantz - Service Manager - 954-545-6931

March 11, 2022

Excellent service no comments with courtesy, integrity, loyalty, awesome treatment, kindness, care Services, satisfaction guarantee. More

by A_FRITZNEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Al Hendrickson Toyota responded

This is validating to hear, as high-quality, courteous service is our number one goal! Thank you for the excellent review and for choosing Al Hendrickson Toyota - we hope to see you again down the road.

...
249
...