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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,203 Reviews
Call Service Center (954) 448-7257

7,203 Reviews of Al Hendrickson Toyota - Service Center

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June 02, 2022

Excellent customer service got me in and out during my lunch break thank you Oscar. Thanks Dexter also for information on cars great guys More

by LASHUNLOVETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for your 5 stars! We're so happy that Oscar and Dexter were able to provide such quick and efficient service. We hope to see you again at Al Hendrickson Toyota!

June 02, 2022

Everyone on the Al Hendrickson Toyota staff is extreamily helpful. Great customer service all the way around. More

by patrick.murphy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Patrick, thank you for the glowing review of Al Hendrickson Toyota! We're glad our team delivers the high-quality service and care we strive for - and we're honored to have you as a client! Till next time.

June 02, 2022

Did a great job and they were quick to give the care back to me. More

by philbertroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2022 -

Al Hendrickson Toyota responded

We're thrilled you received the quick and satisfying service we aim for, Philbert! Thank you for the tremendous review and for allowing Al Hendrickson Toyota to assist you!

June 02, 2022

Wait too long for oil change about over one hour. Price is ok. Not so good More

by ANHDAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaus
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than expected. I will share this feedback with my staff in our pursuit of continuous improvement, but if you'd like to discuss this, please be in touch. My line is 954-545-6931. Best, Norman Frantz - Service Manager

June 01, 2022

The best one, good customer service. I will be more than happy to refer it to anyone asking for advice. More

by LORANCEEUGENE85.LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 01, 2022

Recently I moved from Dade County to Broward, and i found Hendrickson Toyota for my service Prius V, they are a friendly staff and the service is quick, definitely they are the best. More

by ROBERTOAMPUERO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Al Hendrickson Toyota responded

Roberto, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 01, 2022

There will be good the current people they lovely they know how to talk to people they make you happy I like it More

by DANIAJEANTY01
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Judge
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Jun 05, 2022 -

Al Hendrickson Toyota responded

We are so happy to read your feedback. Given the positive nature of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do to assist you, please don't hesitate to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 01, 2022

Excellent customer service and most of all the time that I was was less then expected. More

by TRICE513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 01, 2022

On two occasions my fluids were not filled, please make sure to do this. Other than that service was fine! More

by JEKATXRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to read this review. We strive to deliver seamless and professional service, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to prevent this type of mixup from happening in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

June 01, 2022

Well, the worker's was kind everything was explained to me, I just like how they handled me with care they had patient I'm happy. . More

by 55MIMSMARGARET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Jun 01, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you had such a great experience with our team! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. See you next time!

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