Al Hendrickson Toyota - Service Center

We scheduled our second maintenance appointment at Al Hendrickson for our RAV4 hybrid. Klaus was very professional, efficient, and friendly. We were in and out in two hours. Great service. Hendrickson for our RAV4 hybrid. Klaus was very professional, efficient, and friendly. We were in and out in two hours. Great service. More

Excellent service and very friendly The advisor explained clearly what was needed and answer all my questions Very good everything thanks explained clearly what was needed and answer all my questions Very good everything thanks More

Tengo un Corolla 2021 la batería se agotó, creí que entraba en garantía por que el carro prácticamente está nuevo, y no, tuve que pagar por la batería. Lo mismo pasó con otro carro que tuve de esa mism entraba en garantía por que el carro prácticamente está nuevo, y no, tuve que pagar por la batería. Lo mismo pasó con otro carro que tuve de esa misma agencia, al año mi batería ya se había agotado. Supuestamente tenía garantía, me hicieron esperar dos horas, para que me dijeran que si tenía costo. Ellos saben que esas baterías son corrientes y aún siguen vendiendo los coches nuevos así con baterías. Y cero amabilidad los de mostrador. More

Really Great customer service . All my services are done in a timely manner. No unessary waiting.my entire experience with this company is always excellent 👍 All my services are done in a timely manner. No unessary waiting.my entire experience with this company is always excellent 👍 More

Están pendiente de las necesidades de los clientes Y dar un buena garantía a cada vehículo dar un buena garantía a cada vehículo More

Great service, finished very quickly car stayed clean. Hard to get an appointment. Asked if engine could be checked for poor gas consumption. This was not addressed. They said 12-15 miles per gal was av Hard to get an appointment. Asked if engine could be checked for poor gas consumption. This was not addressed. They said 12-15 miles per gal was average??????????????? More

My only complaint is about the check in process. This was my first time having my car serviced there and I made a 945am appointment. I had no idea who the appointment was with and had no idea how to This was my first time having my car serviced there and I made a 945am appointment. I had no idea who the appointment was with and had no idea how to find out for the first 15 or 20 minutes. That was due to the number of customers there, which there is no control over, but I didn't get to check in for almost an hour after I had arrived. There should be a better way of separating walk-ins from appointments from the very beginning so that people with appointments can be seen in a timely manner. Lipton Toyota is very good and organized when it comes to handling that. I usually go there but I thought I'd give Al Hendrickson Toyota a try because they're closer. After that everything was great and done in a timely manner. The staff was honest and didn't charge me for something they'd originally quoted me but later found out didn't need to be replaced. Because of their honesty, I will return again. The car is running smoothly so far. More

I had a great experience, as always! Jarret super friendly, professional and very helpful. I'm very satisfied with the service! Jarret super friendly, professional and very helpful. I'm very satisfied with the service! More

Very easy for service very nice advisors very good very nice people easy to get to nice people easy to get to More

They very knowledgeable my experience was amazing they staff was very respectful. Get my back back at no time. Thanks again staff was very respectful. Get my back back at no time. Thanks again More