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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,201 Reviews

7,201 Reviews of Al Hendrickson Toyota - Service Center

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May 29, 2022

Poor service. Unfriendly staff. Had a hard time with communication. Scratched my car and not even apologized. More

by GABIB.ASLANOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Gabib, I'm very worried to hear this as we pride ourselves on courteous, communicative, and meticulous care. I will make a note of this feedback but also want to gather some more information and make this right how I can. Would you please get in touch at your earliest convenience? I will look for your contact details in the meantime. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 29, 2022

Maintenance visits have always been great, with or without an appointment. everyone pleasant, courteous, and happy to be of service...the department runs very smoothly! More

by GTGJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Best car dealership in south Florida. obviously the best friendly services, thank you for take care my car. More

by ZQJIANG7720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Good service and we waited in the lobby, they had coffee available although we passed on it. More

by SHEEBA KALI COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Excellent service from Oscar and the other guys are attentive as well ! Always a pleasure and fast ! More

by erciliah29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Evan Kendra was great. I was very pleased with the work. He helped me with my side mirrors as well. More

by MSSE714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Evan and the Al Hendrickson Toyota team delivered such a successful service experience. Drive safely, and we hope to see you back!

May 29, 2022

The line was really long when I arrived for my appointment. The team checked people in quickly so the wait was not long. The rep was very nice and friendly. Overall, it was a good experience! More

by MYTYDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the kind review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team, Drive safely, and we hope to see you back again down the road!

May 28, 2022

Every time I go to take my car for service, the staff is always willing to help very professional, even though I don’t have appointment they can find a spot and service my vehicle Thanks keep up the exc More

by JMONTERO_PR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We are glad to have your business and trust in us to ensure you were satisfied. See you again next time!

May 28, 2022

The entire process was very seamless. Jarret and his personality was very upbeat and helpful. More

by MLIN0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

Klaus is great! ! He is the main reason I continue to bring my car to this location for service. He makes everything easy and convenient. More

by rachel.0670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for giving Klaus a special shoutout! We appreciate the kind words, and we will see you again next time here at Al Hendrickson Toyota!

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