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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,170 Reviews

7,170 Reviews of Al Hendrickson Toyota - Service Center

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May 16, 2022

I like having my car serviced at al hendrikson. However, during my service prior to this last one, I have a high suspicion that the service guys messed up my tpms and Im left to pay $250 to replace More

by LADYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 20, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. We want our guests to feel confident in our service and I understand your concern here. Would you please contact me directly? I would be grateful to discuss this with you further and address any issues. Norman Frantz - Service Manager - 954-545-6931

May 16, 2022

Oscar provided quick swift service. This made up for my first visist with another service rep. So thank you Oscar. More

by krystalie.colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Krystalie - Thank you for allowing us another chance to impress you! We are delighted that Oscar provided excellent service and we appreciate you commending him. Hope to see you next time at Al Hendrickson Toyota!

May 16, 2022

Great Customer service, went in for both my cars and Klaus got us out very quick More

by kathycollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Klaus is delighted to see that you enjoyed your service experience, Kathy! Thank you so much for supporting Al Hendrickson Toyota and we'll see you next time!

May 16, 2022

It was a pleasure to deal with Mr. Jarrett Elder. He was very courteous and helpful, as has always been the case. He provides very good customer service. More

by ENDEAVORCOLEM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing so many kind words about Jarrett! We are delighted that he made your recent service visit to Al Hendrickson Toyota such a success.

May 15, 2022

I brought my car in without an appointment and received fast reliable service. My car was ready within an hour! Great Service Team! More

by CONSUELOMALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

Good customer service but slow service times. Always have to drop my car off and get a ride because it is always a minimum of 3 hours. More

by LISA.GARFIELD_7514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

Lisa - Thank you for reaching out. We strive to make the service process efficient and I apologize that you've experienced delays. I will speak with my team and we will take steps to improve our processes. If you would like to discuss anything further, please give me a call. Norman Frantz - Service Manager - 954-545-6931

May 15, 2022

Great customer service at the dealership. My car was well serviced the mechanic were excellent More

by PIERRE.SAMUEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you so much for the wonderful review, Pierre! We appreciate it!

May 15, 2022

Klaus was Great as usual perfect service. Always ready to help in any possible way. Great Job Klause More

by JAMES1173
Customer Service
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb 5 Stars
May 16, 2022 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is happy to see that you liked working with Klaus. See you again next time!

May 15, 2022

The maintenance personnel are very professional also the service in total are excellent. I recommend the Al Hendrickson as a first and better dealer to buy or rent the new Toyotas vehicle. More

by MELZOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

Very professional men and women. Always courteous and helpful and the service is always quick. More

by MISSKAYO1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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