Al Hendrickson Toyota - Service Center

Waited for about two hours for an oil change with an appointment. Otherwise, the waiting room is clean and people are friendly. appointment. Otherwise, the waiting room is clean and people are friendly. More

The early morning crew receiving customers are not always friendly or professional, may be too early, and some always late creating a bottleneck. my last service, yesterday, did not include tire being rotate friendly or professional, may be too early, and some always late creating a bottleneck. my last service, yesterday, did not include tire being rotated, again. This makes is the 3rd time, not having tires rotated. More

Jarrett in the Service Department is awesome! He definitely deserves 5-Stars! He is the best! He really cares. He definitely deserves 5-Stars! He is the best! He really cares. More

I always get great service at Al Hendrickson. This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait whic This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait which was very nice of him. More

Nothing much to say, the guy wore black t-shirt (I think his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled with. Rude guy. More

I really like the attention in the service area, they treat me very well and the service they do to my car is very fast, I don't have to wait a long time treat me very well and the service they do to my car is very fast, I don't have to wait a long time More

Really upset my prius is only 2 years old and I had to spend over $300 on a new battery. This will definitely affect whether or not I purchase another Toyota spend over $300 on a new battery. This will definitely affect whether or not I purchase another Toyota More

Jarrett was efficient and got my car taken care of. in a timely manner. I will be returning on a Thursday afternoon again. at 12:00pm in a timely manner. I will be returning on a Thursday afternoon again. at 12:00pm More

Very professional people. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. More

Car is now running well, when I turned on the air their was a strange sound but I will continue to monitor. I opened the hood and the corrosion reminisce was still visible but not as much as before. I was a strange sound but I will continue to monitor. I opened the hood and the corrosion reminisce was still visible but not as much as before. I will have to have someone clean it More