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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,299 Reviews

7,299 Reviews of Al Hendrickson Toyota - Service Center

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April 28, 2022

I had an unexpected repair of my brake lights and needed immediate repair. Didn't have time to schedule an appointment as I needed to travel the next day. Within 2 hours they had diagnosed and repaired More

by scottfountain50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Al Hendrickson Toyota responded

Scott, we are so happy we could help! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. We hope to welcome you back again down the road!

April 28, 2022

first time at this location. ..take my hat off to josh morales he made the 4 hour wait time bearable....five stars More

by ERBINTL
Recommend Dealer
Yes
Employees Worked With
josh morales
Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Josh and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

Great service! Service team are fast and attentive! I was in and out real quick! More

by KINGHALOG92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton, Carmelo Armano
Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

April 28, 2022

Service was outstanding just as it is on every visit. Norman is absolutely the best as well as the entire staff More

by bert.cortes23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Al Hendrickson Toyota responded

Bert, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with Norman. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 27, 2022

I anticipated a long wait but based on the jobs involved I was ok with that. More

by herbert.daley6085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Al Hendrickson Toyota responded

Herbert, we appreciate your business and your patience while our team took care of your service needs! Thank you from all of us at Al Hendrickson Toyota, we hope to see you again down the road.

April 27, 2022

Great people one time did exactly what they said I had my car perfect. Great. I do not like doing these reviews because you want me to write 15 words and that’s not fair and that’s why I don’t usually do th More

by BETHED197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We value customer feedback, and we are so glad to hear that you enjoyed your visit. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

April 27, 2022

From service writer to mechanics you get nice work at a reasonable price and timeline More

by IAMBAT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo
Apr 27, 2022 -

Al Hendrickson Toyota responded

Excellent service and fair pricing is our goal, so this is wonderful to hear! From everyone here at Al Hendrickson Toyota, thank you for your business and fantastic review!

April 27, 2022

Fantastic experience, Eric and Klaus were great. The wait was not as long as it could have been. More

by STARALINA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 27, 2022 -

Al Hendrickson Toyota responded

We're so happy you're pleased with your recent service visit! Thank you for choosing Al Hendrickson Toyota and for mentioning Eric and Klaus' great work - we hope to see you again next time!

April 27, 2022

Had an issue with my newly purchased Toyota, took it to our Hendrickson and they took care of the problem immediately no questions asked. Great service would highly recommend them More

by TBFOSSFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Remember Name
Apr 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 27, 2022

Cost of service was a little bit on the expensive side. But customer service was ok. More

by MICHAUDMIKERLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 30, 2022 -

Al Hendrickson Toyota responded

While I'm glad our service and care met expectations, I apologize our pricing was higher than anticipated. I will make a note of this as we strive to remain competitive in that regard, but if you'd like to discuss it, please give me a call. I hope we can earn that fourth star going forward. Best, Norman Frantz - Service Manager - 954-545-6931

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