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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,299 Reviews
Call Service Center (954) 448-7257

7,299 Reviews of Al Hendrickson Toyota - Service Center

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April 27, 2022

The experience is always good and the customer service is on point I will highly recommend More

by BISHOPDHARVEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 27, 2022 -

Al Hendrickson Toyota responded

Your five-star review made our day! Thanks for sharing with the Al Hendrickson Toyota team.

April 26, 2022

MY CAR WAS PROMISED TO BE READY AT 9:30AM AND IT WAS READY AT 8:45AM. EXCELLENT SERVICE THANKS TO SERVICE ADVISOR HENRY DELGADO. More

by silberfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful and efficient service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 26, 2022

Jarret gave me excellent service. He's very professional and gets the job done quickly. More

by RJLAROCHE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Jarrett and the team! We are grateful to have you as an Al Hendrickson Toyota customer and we hope to see you again down the road. Have a wonderful day!

April 26, 2022

The waiting room has coffee, tea and snacks. Thank you very much. See you for the next services... More

by LINDAZAMBRANO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Al Hendrickson Toyota responded

It's lovely to hear that we provide a comfortable place for you to pass the time while we complete your services. Thank you for trusting Al Hendrickson Toyota with your vehicle, and we look forward to working with you again next time, Linda!

Apr 27, 2022 -

LINDAZAMBRANO0 responded

Thank you 😊

April 26, 2022

Went in for an oil change I had made an appointment for. They told me it was a three hour wait. Why bother to make an appointment then? Way to inconvenience your customers. I won’t be back. More

by janetcioce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Al Hendrickson Toyota responded

Janet - It's very disappointing to hear that we've lost your business. We strive to get our guests back on the road in a timely manner and I apologize that we missed the mark here. We are taking steps to improve efficiency and will keep your feedback in mind moving forward. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 26, 2022

Klaus was extremely helpful! Unforuntaly, his name was not underneath or else I would give him five stars. More

by JDODGE518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Apr 27, 2022 -

Al Hendrickson Toyota responded

We'll be sure to pass along your compliments to Klaus for his outstanding work! We are so grateful for your business at Al Hendrickson Toyota, and we look forward to our next opportunity to go the extra mile for you!

April 26, 2022

They have the best service. They get you in and out while making sure everything is done correctly More

by JECHAVARRIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

April 26, 2022

My service adviser was great answered all my questions and very polite. Service was good More

by MURILL_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

April 26, 2022

I was stressed, having my car stop running and had to be towed to Hendrickson Toyota.. My Advisor Carmelo was friendly and very helpful. Just talking to him and answering my questions, set my mind at ease. More

by davidsongifts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Carmelo and the Al Hendrickson Toyota team. We appreciate your support and are wishing you many safe and happy miles down the road!

April 26, 2022

Al Hendrickson dealership is convenient professional and great to deal with it was easy making appointments and Service was quick More

by NORMAPEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Norma, we're delighted to hear that scheduling service was such a breeze! Thank you for trusting the Al Hendrickson Toyota team to take excellent care of your vehicle, and we look forward to your next stop by!

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