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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews
Call Service Center (954) 448-7257

7,079 Reviews of Al Hendrickson Toyota - Service Center

Sort by
March 24, 2022

Fast service. Great service manager Attention to all aspects of my vehicle Courtesy delivery folks More

by CHAMPION9002000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Mar 24, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team was so friendly and efficient during your visit! Thank you for trusting Al Hendrickson Toyota with your service needs, we hope to welcome you back in the future.

March 24, 2022

the attention is good, although I had an appointment I still had to wait more than 30 minutes. More

by Maribel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2022 -

Al Hendrickson Toyota responded

Maribel, we appreciate your feedback and we do apologize for the longer-than-anticipated wait time. Thank you for choosing Al Hendrickson Toyota, we hope to have the opportunity to give you an efficient, seamless experience next time.

March 24, 2022

The representatives are always ready to assists. Helpful and try to make sure customer are satisfied. More

by ANNMARIE7038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Mar 25, 2022 -

Al Hendrickson Toyota responded

Thank you, Ann Marie! We love that you can trust our Al Hendrickson Toyota team to provide excellent service and we truly appreciate this review.

March 23, 2022

They take to much times for the service 5 hours is to much 1:40 to 5:04 More

by GERALDOLIVIER30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Al Hendrickson Toyota responded

Gerald, I'm sorry your service took longer than anticipated. We aim for speedy and efficient care, so this is hard to hear. I will share this review with my team so we can work to improve, but I also invite you to give me a call if you'd like to discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 23, 2022

Straight forward honest and easy to deal with. Family has purchased 9 vehicles here over the past 28 years. My goto source. Will buy my next Toyota here as well. More

by Atheris978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Mar 23, 2022 -

Al Hendrickson Toyota responded

We are so grateful to your family for your continued business! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to seeing you next time!

March 23, 2022

Oscar is awesome. He took great car of my vehicle. I would recommend Toyota to my friends and family. More

by SBMORGAN1605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Al Hendrickson Toyota responded

Thank you so much for recommending Al Hendrickson Toyota! We love to hear that Oscar provided five-star service during your recent visit and truly appreciate you giving him a shout-out. Safe travels!

March 23, 2022

My husband had to wait 3 1/2 hrs to get and oil change and recall notice done. Also, the car lights were never turned back on so I drove in the dark on Powerline and 10th St not knowing this . More

by Laddbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 26, 2022 -

Al Hendrickson Toyota responded

I am very sorry that your service visit took longer than you expected. As we work to provide the best service for our customers, we take feedback like this to improve moving forward. I would also like to apologize for not turning your lights on. Our team appreciates your review, and if there is anything further we can assist you with, please feel free to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 23, 2022

Amazing service really good experience……. nice and fast service the employees is really professional and efficient More

by JDESINORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Mar 23, 2022 -

Al Hendrickson Toyota responded

It's excellent to know we're providing the exact type of service we strive for! Thank you for the feedback and for being an Al Hendrickson Toyota client!

March 23, 2022

Excellent courteous and fast service. The personal is experienced and always willing to provide any help you need. I would be happy to recommend to all my friends More

by PETERR2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Al Hendrickson Toyota responded

Hi Peter - Thank you for choosing Al Hendrickson Toyota! We appreciate your business and we look forward to welcoming you back for your next visit. Have a great day!

March 23, 2022

A very well-given respect dealership that I'm glad to have come in contact with. Also, there was a prompt service given to me yesterday as I returned my Camry for its first complementary service. More

by HICKSPRESTON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Al Hendrickson Toyota responded

Thanks for sharing your positive experience! We're glad that the team took excellent care of your car. Thanks for trusting us to get the job done right here at Al Hendrickson Toyota!

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