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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,498 Reviews

7,498 Reviews of Al Hendrickson Toyota - Service Center

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May 18, 2022

Klaus Cobb was friendly, professional and very helpful. Great experience … very efficient. Had a positive experience at the service desk. More

by GINA.PUMARIEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Gina! We are so glad to hear that Klaus delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 18, 2022

Mr. Klaus is very attentive with the clients and friendly, you can ask any questions and he gives answer. More

by francisrenta69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 18, 2022 -

Al Hendrickson Toyota responded

We're delighted to hear that Klaus is delivering the high level of care we strive for! Thank you for the tremendous review and for being a valued Al Hendrickson Toyota client!

May 18, 2022

My experience was great and Chris was a super nice guy and he was very attentive More

by CHRISTINANUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Hendrickson Toyota responded

We're glad Chris took such excellent care of you! From all of us here at Al Hendrickson Toyota, thank you for your business and fantastic review!

May 18, 2022

Tengo un Corolla 2021 la batería se agotó, creí que entraba en garantía por que el carro prácticamente está nuevo, y no, tuve que pagar por la batería. Lo mismo pasó con otro carro que tuve de esa mism More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Rodriguez
May 20, 2022 -

Al Hendrickson Toyota responded

Diana, queremos lo mejor para nuestros clientes y es muy decepcionante oír que este no se reflejo en su tiempo trabajando con nosotros. Agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para ayudar con la situación. Si está dispuesto, por favor llámame para discutir. Gracias, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 18, 2022

The treat you so nice and the give you a nice service I love to More

by NOELINEPIERRE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord charles
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 18, 2022

Really Great customer service . All my services are done in a timely manner. No unessary waiting.my entire experience with this company is always excellent 👍 More

by SANDYLOU071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Sandy! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 18, 2022

good attention, fast, they helped me to solve my doubts, the staff was very cordial and friendly More

by JOISGONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

Chris Kulauzidis was very friendly and helpful. I wasn't sure what tires to get so he explained in detail the quality of each brand of tire and then suggested the one that would be best for my dail More

by MCLALLENFAMILY
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Hendrickson Toyota responded

Thanks so much for giving Chris a shoutout! We're happy to hear he stepped in and helped you choose which tires would be best. We will certainly let him know you appreciated all of his assistance and information. All of us at Al Hendrickson Toyota wish you many safe and happy miles!

May 18, 2022

My experience with Al Hendrickson Toyota was excellent. sine the first day 04/02/2022 I brought this car until last monday 05/16/2022 when I came to do my first service. More

by PCARBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino white
May 18, 2022 -

Al Hendrickson Toyota responded

Thanks for the rave review for Al Hendrickson Toyota! We are grateful for your business and look forward to many more five-star visits. Until then!

May 18, 2022

My only complaint is about the check in process. This was my first time having my car serviced there and I made a 945am appointment. I had no idea who the appointment was with and had no idea how to More

by DRCEMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

We appreciate the chance to assist you as well as this feedback. I apologize for any confusion that occurred during your check-in process. We will take steps to improve our processes, and I look forward to seeing you at your next visit! Thank you, Norman Frantz - Service Manager - 954-545-6931

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