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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,070 Reviews

7,071 Reviews of Al Hendrickson Toyota - Service Center

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February 01, 2022

Chris k the service rep is always amazing he is friendly and professional always had a smile on his face More

by FJUN4536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Your glowing review of Chris means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. We look forward to your next visit!

February 01, 2022

1st time there. Super friendly service team. Honest evaluation and clear explanations. Loved it. Definitely keeping them as my service location. More

by CHRISTIANNE.NUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

We were delighted to welcome you for your first visit to Al Hendrickson Toyota! Thank you for your business and your awesome review. We look forward to working with you next time!

February 01, 2022

Good service for my 2010 Toyota. The recall process was simple and I didn’t have to wait long… More

by terrylharris1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

I had the motor for my windshield wipers replaced and everyone is telling me I got riped off from u because u charged me almost $1,000.00 to replace it and the part alone was not expensive. I spend a lot More

by LOGATTOMARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Al Hendrickson Toyota responded

This feedback is very concerning to read. We strive to deliver top-notch service at a competitive value, and it is never our intention to take advantage of our guests. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help make things right. If you are willing to discuss this further, please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 31, 2022

While I was pleased with my service consultant Oscar Vizcarra, I was not totally pleased with the work appearance of my vehicle. I would like a representative to call me on this matter. My phone number More

by JAGETH
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Hi James, thanks for the feedback and for providing your contact information. Our team would like to help, so we'll give you a call. In the meantime, here's my number. Best, Norman Frantz - Service Manager - 954-545-6931

January 31, 2022

Oil change took over 2 hours. This service usually takes an hour or less time. More

by MRBILL276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for your review. I'm sorry that your recent visit went overtime and I appreciate you bringing this to my attention. I hope we have another chance to deliver five-star service. Norman Frantz - Service Manager - 954-545-6931

January 31, 2022

Had a recall and they took care of it. Took me home and returned me to dealership. No problem. More

by MIKKK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 30, 2022

Chris has been my service rep for 12 years and he has been the best. More

by randall.guenin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Al Hendrickson Toyota responded

Thank you for continuing to trust Al Hendrickson Toyota for the past 12 years! We appreciate your business.

January 30, 2022

The Wait time was short and the staff was very friendly, efficient and professional. Great service More

by MARISAWIGGINS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota this great feedback! We are glad that we were professional, friendly, and efficient.

January 30, 2022

Very courteous and everything was done professionally . The waiting area was also spacious and clean. More

by FAMOUSJ98
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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