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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,214 Reviews

7,214 Reviews of Al Hendrickson Toyota - Service Center

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January 09, 2022

It is very nice business, when you go there.You find some people that work ther very nice and very articulate and they know what they are doing in a good way More

by KERLYNEJEANPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for taking a moment to share your five-star review with Al Hendrickson Toyota! Our team is always here to ensure you receive kind and helpful service. See you down the road!

January 09, 2022

No problem getting appt, taken right away. Transportation excellent . Car maintenance done but car returned with black grease spots on outside. Didn’t notice till later. Only had car washe More

by ROSEMARYSPICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. We are so glad to hear that the team delivered an efficient service experience. With regard to the rest of your review, we apologize for the state of your vehicle upon receiving it. It is never our intention to inconvenience our guests, and I assure you that we will work to prevent this from happening in the future. If there is anything more we can do to assist you or better your visit, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 08, 2022

Very efficient. Took care of my recall and threw in an oil change at no charge. Adjusted one of my tires low on air. Nicely impressed. Will return for sure. More

by cediazf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team gave you such an efficient, top-notch experience! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We look forward to seeing you next time!

January 08, 2022

Chris is always looking out for his clients offering excellent service and professionalism every visit More

by KATERINECRUZ
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thanks for giving Chris such a special shoutout! We're fortunate to have him on the Al Hendrickson Toyota team. Please let us know if there is anything else we can help you with. Take care!

January 08, 2022

Good attention by Jeffrey. Safe advice to keep the auto working properly. Just no complains More

by JAREVALO532002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for the glowing feedback! We are so glad to hear that Jeffrey went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 08, 2022

Provided good service, didn’t have to wait , Jennifer was kind and responsive, good experience More

by scottlmtpta
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Scott! We are so glad to hear that Jennifer and the team delivered an efficient service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

January 08, 2022

When I called to report my keyless remote was not working , Jarrett told me to come right in. When I got there , he took me into the service area and they took care of me immediately. What a relief! I was f More

by jahyman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

We are so happy we could help! Thank you for coming to Al Hendrickson Toyota and for sharing your experience with Jarrett. Drive safely until we see you again!

January 08, 2022

Chris LaPorte does a great job as my service advisor. I’m always been satisfied with the service for the last 20 years. More

by john4047
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, John! We appreciate your business over the years and are so glad to hear that you are confident in Chris to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

January 08, 2022

Claus was great. I appreciate his professionalism. I will look forward with confidence to having my car serviced. Have not been back since John Nahar left More

by BARBWALDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claus
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that Claus went above and beyond to assist with your vehicle. We appreciate your support and hope to earn your business again at Al Hendrickson Toyota. Safe travels!

January 08, 2022

Oscar was pleasant and very knowledgeable. He made my experience quite different than others at other dealerships in a great way More

by FUNCOPPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your experience with Oscar and the team! We are happy to have you as a customer here at Al Hendrickson Toyota. Safe travels until your next visit!

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