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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,080 Reviews

7,080 Reviews of Al Hendrickson Toyota - Service Center

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December 14, 2021

Dealership is very convenient for me good service and respond time, keep up the good service thanks More

by rahanooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 14, 2021

Extremely busy, however, my Service Coordinator, Klaus Cobb, was very courteous and made it less stressful More

by KLYNCHHR
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 14, 2021 -

Al Hendrickson Toyota responded

It's great to hear that Klaus was kind and made your experience less stressful! We are appreciative of your business here at Al Hendrickson Toyota!

December 14, 2021

Muy contentos con el servicio y siempre contaremos con ustedes cuando tengamos la necesidad para nuestros carros More

by Patyarepas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Al Hendrickson Toyota responded

Nos alegra que usted esté contento! Gracias por darnos sus cinco estrellas y por su negocio fiel. Todo el equipo aquí en Al Hendrickson Toyota los aprecia mucho. Le deseamos muchas millas seguras, y hasta la próxima!

December 14, 2021

I went without appointment for an oil change. It was smooth and without problem at all. More

by victorjortack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not above
Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Victor! We appreciate your business and are happy to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

December 14, 2021

Jarret, thank you so much for always taking care of my car. You are the best! More

by Maria Yrene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Al Hendrickson Toyota responded

Maria, thank you for the great review! We appreciate your business and are happy to hear that Jarret went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 14, 2021

Always had good experience with Al H. But my recent service was not complete. I had a tire pressure light go on and asked to check for a leak. Result was no leak. Two days later same issue. I couldn’t More

by kerteszlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female service manager
Jan 05, 2022 -

Al Hendrickson Toyota responded

I apologize that your recent service experience was disappointing and that your issue was not solved right away. We certainly hope to provide more effective service than this, and I am sorry that we let you down. I apologize for any inconvenience that resulted from your visit, and I will share your feedback with our team to ensure that we continue to improve moving forward. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 14, 2021

Called for first service got us in right away the people there are very nice and courteous. More

by SANPOT64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 13, 2021

The service was extremely seamless and efficient thanks to Klaus and his team. Excellent customer service as always More

by jmozden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 13, 2021 -

Al Hendrickson Toyota responded

We're happy to hear that Klaus and the rest of the Al Hendrickson Toyota team were able to assist you so successfully. Have a great day!

December 13, 2021

I truly appreciate their cost of service and recommendations. Even though they are recommended there's no pressure for additional services. More

by TROPICALISLEKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your auto service needs! We love to hear that you can depend on our team for excellent care. Hope to see you at your next visit!

December 13, 2021

The new mechanic abner found the problem that no one has found for a couple of years with the noise in my steering. Service was good but your prices are high. A hub cap 155$$$$???? Jarrett is the best! More

by kathy4471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thanks for sharing your five-star review with Al Hendrickson Toyota! We'll be sure to give Jarrett and our service team kudos for getting the problem quickly taken care of and you back on the road. Have a great day!

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