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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews
Call Service Center (954) 448-7257

7,207 Reviews of Al Hendrickson Toyota - Service Center

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November 28, 2021

3 hour wait time !! While your car sitting on a hour finish and waiting for then to text you More

by opalharris90210
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not on the list
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Providing prompt and attentive service is our top priority, so I'm disappointed to hear that your visit didn't measure up. It's hard to hear that your visit didn't go as planned so I will bring your feedback to the team so we may improve our services moving forward. If you're willing to give us another chance, please get in touch. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 28, 2021

Great service and friendly staff! They always try their best to help and solve your problem 😊 More

by DIANA33069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We're glad our commitment to customer service is so clear, Diana! Thank you for the wonderful review and for trusting Al Hendrickson Toyota with your business - we're so happy to have you as a client!

November 28, 2021

Very good services. One of the best place to recoment to my friends and family.. More

by JENNY-SERGIOCORZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Al Hendrickson Toyota responded

Hi Jenny - Your kind review goes a long way here at Al Hendrickson Toyota! Thank you for recommending us to your friends and family, and we hope to leave them as happy as you. Have a great day!

November 28, 2021

Great service and great price. Klaus provides great service. Would definitely recommend to anyone. Thanks!! More

by WENDYLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the excellent review and recommendation, Wendy - we're delighted to hear that Klaus and the Al Hendrickson Toyota service team never let you down! Drive safe, and see you next time!

November 27, 2021

Jennifer always makes my experience incredible and I will see her every time I need assistance More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer 5 stars , Dexter Marshall
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We appreciate you giving Jennifer a wonderful shoutout, Shannon! Thanks for choosing Al Hendrickson Toyota and we look forward to assisting with your service needs next time. Take care!

November 27, 2021

I think it’s a good dealership so anybody can go get a good service More

by BRUCELEEPOLYNICE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We appreciate your business here at Al Hendrickson Toyota and this wonderful review.

Nov 29, 2021 -

BRUCELEEPOLYNICE85 responded

I think it’s a good dealership so everybody can go on

November 27, 2021

I dropped off my car for a service covered by Toyota Care. My regular service advisor was off that day, but Evan was very helpful and diligent. He kept me informed by text message and let me know when t More

by german_afanador
Recommend Dealer
Yes
Employees Worked With
Evan
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Nov 29, 2021 -

Al Hendrickson Toyota responded

It's great to hear that Evan made your recent service visit a positive one. Thank you for sharing this feedback so that others will know what it's like to be a guest at Al Hendrickson Toyota! We look forward to our continued relationship.

November 27, 2021

Wasn't overly busy so everything seemed to go well. Chris did a good job communicating any additional needs and worked with us without any issues. More

by Jow316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We're glad your service visit went over without a hitch. From everyone here at Al Hendrickson Toyota, thank you for the excellent review! We hope to see you again.

November 27, 2021

Excelente servicio, son muy rápidos en la atención , agradezco sobre todo la atención de Óscar vizcarra More

by ISIDROUSA.IPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Isidro! Es fantástico oír que Óscar le ayudo con su vehículo. Le deseamos muchas millas felices y esperamos volver a verle en Al Hendrickson Toyota!

November 27, 2021

Al Hendrickson service department has always been a smooth experience and would recommend them to anyone. More

by KYMBIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback about our service department! We are lucky to have you as a customer and appreciate your recommendation. Safe driving from our Al Hendrickson Toyota team!

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