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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,052 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,052 Reviews of Al Hendrickson Toyota - Service Center
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November 10, 2021
Brought my car in 3 weeks ago for an oil change, new brake pads and to check on warning lights on the dash. I was told not to worry about the lights and that they did not have the computer there to turn brake pads and to check on warning lights on the dash. I was told not to worry about the lights and that they did not have the computer there to turn them off but they were fine. 2 weeks later my car broke down and I had to tow it back to the dealership, obviously the warning lights were something that needed to be checked. After dropping off my car I was told it would be ready for pick up that afternoon. The next 3 days consisted of me calling the tech every few hours and him telling me it would be ready in a couple hours until he eventually stopped answering my calls. I had to find a service manager, Gary Carrs number online and called him directly, he informed me that they have not even looked at my car yet. I dropped my car off and was told it would be a couple hours and did not get it back until 1 week later, I understand they have to diagnose the issue and get the right parts but the lack of communication and poor customer service made the experience awful. More
by ALEX.MASAREK
Verified CustomerEmployees Worked With
Anthony Colon, Gary Carr
November 10, 2021
Greats service and Fast and easy, made sure I was accommodated for the wait time accommodated for the wait time More
by serenmoodie
Employees Worked With
November 10, 2021
Great service, great service, clean , courteous workers, and super service advisor Jarrett who is knowledgeable and pat and super service advisor Jarrett who is knowledgeable and pat More
by DEV52310
Employees Worked With
November 10, 2021
There is a fantastic place to buy a car There they There is a fantastic place to buy a car There they gives you wonderful services I hope anybody ho’s plan to buy a new car go to Al Hendrickson To There is a fantastic place to buy a car There they gives you wonderful services I hope anybody ho’s plan to buy a new car go to Al Hendrickson Toyota More
by BENITABRAVE
November 10, 2021
Great customer service!! Been going there since 1999 when I bought my Toyota Camry !!! I always request Jarrett Elder as the service advisor!! Great with the public, great disposition, great attitude, all ar I bought my Toyota Camry !!! I always request Jarrett Elder as the service advisor!! Great with the public, great disposition, great attitude, all around nice person More
by Biggs
Employees Worked With
November 10, 2021
New to the dealership. Looks good. Service writers competent and courteous. Give better reviews at a later date. competent and courteous. Give better reviews at a later date. More
by COCOYEA327
Employees Worked With
November 10, 2021
The willingness to go the extra mile, it's always great doing business with Chris K. doing business with Chris K. More
by Sheila Williams
Employees Worked With
