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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,214 Reviews

7,214 Reviews of Al Hendrickson Toyota - Service Center

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November 20, 2021

Anthony Colon provided exceptional service. He made the process simple and made sure my situation was resolved. More

by lesliemusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Leslie! We are so happy to hear that Anthony delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 20, 2021

Service personnel were great fast and courteous. Always a pleasant experience when I go to have my car serviced. More

by Organist7014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing feedback! We appreciate your business and are happy to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 20, 2021

The service was very nice. I felt comfortable. If you can tell the people use headphones will be great! More

by JESSICAGUZMANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Al Hendrickson Toyota responded

Jessica, thanks for leaving Al Hendrickson Toyota this great review! We're pleased that our team was helpful and kind.

November 19, 2021

Es el mejor sitio para comprar carro la atención es excelente tanto los vendedores y en el departamento de servicio sus empleados son muy atentos recomendare este consecionario por su buen servicio More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Nov 19, 2021 -

Al Hendrickson Toyota responded

William, gracias por la reseña y por las palabras excelentes sobre nuestros equipos de ventas y servicio! Es nuestro placer ayudarle encontrar y mantener el carro perfecto - y esperamos verle en Al Hendrickson Toyota por la próxima! Un afectuoso saludo!

November 19, 2021

I continue to purchase/lease vehicles at this dealership because our experience with sales, finance and maintenance is always outstanding. More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Silcox , Dexter Marshall
Nov 20, 2021 -

Al Hendrickson Toyota responded

We simply can't ask for better feedback than this! It's wonderful to hear we continue to exceed your expectations at Al Hendrickson Toyota, and we look forward to our next opportunity to work together!

November 19, 2021

Needed service done and got an appointment for the same day , Jarrett was professional, friendly and helpful. If I could give a 6 star rating I would. More

by hjacobs475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Al Hendrickson Toyota responded

We'll gladly take your 6 star rating! Jarrett will be so pleased to see that his professional and friendly service made your visit to Al Hendrickson Toyota so positive, and we hope next time you require automotive care, you'll be back!

Nov 20, 2021 -

hjacobs475 responded

⭐️⭐️⭐️⭐️⭐️⭐️

November 19, 2021

My questions about the buttons and knobs were answered. I was told the time the oilchange would be completed, which was true, but i was not notified that it was complete—not a big issue. More

by MSTERRYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to detail your experience for us. We're so glad our team took the time to make sure you felt fully informed and confident with your vehicle's features. We'll make more of an effort to enhance our communication at future visits to Al Hendrickson Toyota, and we look forward to taking care of your service needs again down the road!

November 19, 2021

Always a pleasure dealing with Al Hendrickson Toyota. They have exceeded my expectations. Thank you More

by JODIGIRL13JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Al Hendrickson Toyota responded

Jodi, your positive feedback means the world to us at Al Hendrickson Toyota! The pleasure is truly all ours, and we look forward to working with you again next time you stop by!

November 19, 2021

Well the service area personnel don’t know how to talk to people, train them More

by NICHOLASBRANDTMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Dec 20, 2021 -

Al Hendrickson Toyota responded

Nicholas - I appreciate you bringing your experience to my attention. Every department of our dealership strives to deliver courteous customer care, and I apologize that our service team missed the mark here. It would be helpful to have more details about your visit so that I can address these concerns adequately. I encourage you to contact me at the following number so I can offer my support and work towards a better customer experience with my team. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 18, 2021

Pleased with the work done on my Rave 4. Jennifer was very helpful and pleasant to deal with. More

by BPH2357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 19, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting us with your business and your Toyota RAV4! We appreciate your business and we will pass along your kind words to Jennifer. Safe travels until we see you again at Al Hendrickson Toyota!

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