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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,214 Reviews

7,214 Reviews of Al Hendrickson Toyota - Service Center

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November 17, 2021

Setting an appointment for service at Hendricson Toyota is easy and the customer representative art courteous. More

by GFARRELL612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking a moment to provide our team with positive feedback! We're happy to hear we've made your service experience so straightforward, and the Al Hendrickson Toyota team looks forward to taking great care of you again at future visits!

November 17, 2021

Al Hendrickson Toyota service are not so great. For some reason even sales pretty much the same . I been told by the sales manager that they don’t care much about reviews they care more for the profit and i More

by JUSTONV.SON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn’t want to add any names
Dec 20, 2021 -

Al Hendrickson Toyota responded

Juston, I am sorry to read this feedback. We strive to deliver a seamless experience for our guests, and it is disappointing to hear that my team missed the mark. I would appreciate the chance to speak with you to see if there is anything I can do to improve your visit. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 17, 2021

Very good service. The time waiting was very good I got the appointment the same day. I was very happy More

by MADAISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the shoutout! It's great to hear that our customers are enjoying their experiences with us. All of us at Al Hendrickson Toyota hope to see you again next time. Take care!

November 17, 2021

Anthony made sure my left rear issue was addressed on my car. Great service by your team once again. Thank you! More

by keithwoodward72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Service Department)
Nov 18, 2021 -

Al Hendrickson Toyota responded

Keith, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Anthony and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Every time I schedule for service I text my advisor Oscar Vizcarra service manager. He is always prepared on my arrival immediately listen to my issue and keep me update if any others issue need to be addre More

by Deluxelupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Klaus was very nice polite, he might be the reason I come back. The driver was very nice also More

by MARILEIDYCAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klau
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your positive experience with Klaus! We appreciate your business here at Al Hendrickson Toyota and we look forward to working with you again down the road. Safe travels!

November 16, 2021

The best dealer Toyota and the areas good customer service love the way you guys More

by Eddy Janvier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Eddy, thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back next time!

November 16, 2021

I went to the first service to my Toyota Camry, very quick and nice persons to receive it More

by ruiz.hector63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to welcome you for your first service visit! Thank you for trusting our team with your business and your Toyota Camry. We hope to see you again at Al Hendrickson Toyota!

November 16, 2021

You did not have the original brand of tires. I had to buy a different brand. Overpriced and unsatisfactory. Had to wait long and have to endure ten surveys a bout how you did it: poorly. More

by victorjortack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Victor - I'm so sorry that you aren't satisfied with your service experience. We strive to provide timely care and a great value and it's disappointing that we missed the mark. I do appreciate this feedback and will share it with my team. If there is anything you would like to discuss further, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 16, 2021

The service representative was very helpful, spontaneous, and courteous. They offered assistance when I did not ask for it. More

by v_branch08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing these kind words about our team! It means a lot to hear that you're a satisfied customer. Safe driving from all of us at Al Hendrickson Toyota!

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