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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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October 16, 2021

Klaus always helps me with my service appointment. The service department does a great job of telling me what needs to be done if anything in addition to what was set up in my appointment. They check for More

by DHRAIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Oct 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! It is our goal to deliver attentive and communicative service, and it is wonderful to hear that this was reflected in your time working with Klaus. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

October 16, 2021

Klaus was great. Precise information, time for service he indicated was right on, it all went really well More

by mcrocquet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 16, 2021

I would like to give an A+ for customer service I'm very satisfied with Mr Jerrett job well done. Keep up the good work Mr J. More

by Gardybelmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Al Hendrickson Toyota responded

We appreciate the kind feedback! Jarrett is a great member of our team, and we are thrilled to hear that you had such a successful service experience working with him. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

October 16, 2021

Jeffrey was amazing, he kept me informed of everything, knew what he was talking A+ More

by Jayatacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Oct 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jeffrey and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 16, 2021

Excelent service opportune and fast Nice and friendly Excelent service opportune and fast Nice and friendly staff Quality and efficiency the best that I been see More

by NINOSKAODONTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the rave review! It's validating to hear that we're delivering the high-quality care that you've described. Safe travels, and we hope to see you back at Al Hendrickson Toyota for your future auto needs!

October 16, 2021

Dealership is a scam. Plain and simple. If anyone wants to go here I wouldn’t. More

by edward.romero.323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Coxwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Dec 20, 2021 -

Al Hendrickson Toyota responded

I am truly sorry to see this review, Edward. I invite you to contact me so we can discuss your personal experience together and so I can address this feedback directly. I hope to hear from you soon. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 15, 2021

Serviced my brakes 3 times to have the same issue. Pretty sure I got a botched break job but the mechanic said that this is how RAV4s are after 80000 miles so instead of buying another Toyota vehicle from he More

by RENEEMANCHOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
October 15, 2021

Great service always courteous and patient. I have never had a complaint over my visits. More

by itquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Oct 15, 2021 -

Al Hendrickson Toyota responded

Thanks for the kind words about our team! It makes us happy that our team was courteous and patient. See you again next time!

October 15, 2021

Henry was very nice, helpful and kind. I am very pleased with the service and overall customer service! My car was ready in like 40min, literally just in and out. Love it More

by ESTEFANIA.EBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Al Hendrickson Toyota responded

We're glad your service visit was seamless and hassle-free, Estefania! Thank you for the wonderful feedback and for choosing Al Hendrickson Toyota!

October 15, 2021

Norman and Jared are outstanding customer service in servicing department. I will recommend everyone to go to Al Hendrickson to have any of there vehicle service there. Thank you gentlemen. More

by BORIELSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Al Hendrickson Toyota responded

We feel lucky to have you as an Al Hendrickson Toyota customer and we are thrilled that Norman and Jared took such great care of you. Thank you for taking the time to share a terrific review, we look forward to your next visit!

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