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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,215 Reviews

7,215 Reviews of Al Hendrickson Toyota - Service Center

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August 14, 2021

I did not receive any paperwork showing what was done to my vehicle The dealer could not complete the service Of rotating my tires part of the 30k More

by brashear1968
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

excellent service, just need to work on the prices, still high. need to add car wash at the end of service due to Covid- 19 More

by FERNANDO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Shedrick is always very professional and attentive. I appreciate that he is patient and informative. Thank you for always being so kind and keep smiling. More

by SCOTTDAWNELDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 13, 2021 -

Al Hendrickson Toyota responded

At Al Hendrickson Toyota we believe that service with a smile can make all the difference, and Shedrick is such a wonderful example of this! We're so glad that his patient and informative care earned us a 5 star review and we hope we'll get the chance to provide you with more attentive service again soon!

August 13, 2021

Follow up was good, but I had an appointment and still had to wait 30 minutes before they took the car in. However, the work was done professionally and I appreciate the shuttle they provided to work More

by MARIAPEREZYUNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Charged me $180 for a 1 hour diagnostic fee to determine what I told service writer was the problem, a door lock actuator. Funny thing is, he called me 20 minutes after I dropped the truck off to tell me th More

by efpolaris
Recommend Dealer
No
Employees Worked With
Fred Mohi
August 12, 2021

Schedrick was fantastic to deal with. Service got my old 4Runner running like new! I have been to other dealers who do not compare and were not as helpful. More

by fgobeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 12, 2021 -

Al Hendrickson Toyota responded

We're so glad that Schedrick was able to work his magic and get your Toyota 4Runner running like new! At Al Hendrickson Toyota we're here to help! Thank you for putting your confidence in us and whenever you need us next we'll be here!

August 12, 2021

Service today was a very good experience. Everyone was very pleasant, knowledgeable, and efficient. James was very good to work with. Explained the whole process to me.. More

by JOPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 12, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us your kind review! We are more than pleased to hear that James delivered professional service which made your service experience a success from start to finish. Safe travels! - Al Hendrickson Toyota

August 12, 2021

Went in to get a new key made and programmed. Service was quick and friendly. My vehicle was handled with care and even my seating position was put back exactly where I left it. More

by DAVIDDUKHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Aug 12, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your visit quick and seamless, David! Thank you for your review and for trusting Al Hendrickson Toyota with your business!

August 11, 2021

Excellent service. Friendly and professional. Kept me informed on the progress of the service being done. Clean service area. Coffee and snacks are available. Very satisfied with the level of service pro More

by ATORGERSEN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Al Hendrickson Toyota responded

We are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Thanks for stopping in and we hope to see you next time!

August 11, 2021

Jennifer was great with helping me out I am very happy with my service I’ll continue to use ToyotaEntune for my service thanks again for your service and your services More

by Denahper@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 11, 2021 -

Denahper@gmail.com responded

Everything was great

Aug 11, 2021 -

Denahper@gmail.com responded

Jennifer was very good with helping me

Aug 11, 2021 -

Denahper@gmail.com responded

I really like all Hendrickson Toyota everyone there was good my experience being good thanks everyone that’s helping me out

Aug 11, 2021 -

Denahper@gmail.com responded

Jennifer is excellent at her job

Aug 11, 2021 -

Denahper@gmail.com responded

She works hard with me to get I service

Aug 11, 2021 -

Denahper@gmail.com responded

It has been a pleasure to be a customer at Toyota

Aug 11, 2021 -

Denahper@gmail.com responded

My overall experience was great

Aug 11, 2021 -

Denahper@gmail.com responded

Customer service was excellent

Aug 11, 2021 -

Al Hendrickson Toyota responded

Thanks so much for the enthusiastic review! We're pleased that our team had excellent customer service, and it makes us happy to hear how much you enjoyed working with Jennifer. Looking forward to working with you again soon!

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