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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,215 Reviews

7,215 Reviews of Al Hendrickson Toyota - Service Center

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August 11, 2021

Their team of service advisors are professional and courteous. I have been a customer for almost a decade and I have yet to find anything to complain about More

by SHARI51070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Aug 11, 2021 -

Al Hendrickson Toyota responded

Thank you for your lovely feedback and longtime business! We all appreciate it very much, and we look forward to seeing you again. Take care! - your friends at Al Hendrickson Toyota

August 11, 2021

3 hours of waiting for oil change.Had an appointment at 11am,my car was taken in at 12:47 and was out at 1:50 More

by 19kr85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilnord Louis
August 11, 2021

This was the first time I’ve gone in there and got horrible service and I was disappointed. Hopefully things will be different next time More

by v.modica1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
August 10, 2021

Good service. They told me it was 1 hour to change my oil and rotate tires, and I was out of there in 1 hour. Pretty good. Friendly valet too! More

by KATESTRADA706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Al Hendrickson Toyota responded

We're glad we're meeting our high expectations for customer care! Thank you for choosing Al Hendrickson Toyota and for leaving us a review. Come back again next time!

August 10, 2021

I asked for them to put air in my tires they didn’t. I was told I needed air filters for my intake and my ac when I just change it myself prior to getting service. I feel like it’s bad faith and I have li More

by DANNYREYNA0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

The wait was entirely too long I feel like I should’ve been told half way of my wait that how much longer I had to wait but I had to go and check More

by Tre20brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
August 10, 2021

From beginning to end the service I received was excellent, friendly and attentive. Shedrick Anderson listened to my concerns and kept me updated while I waited. More

by mrsg1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 10, 2021 -

Al Hendrickson Toyota responded

Thank you for the wonderful review and for doing business here at Al Hendrickson Toyota! We hope to see you again for your next service visit!

August 10, 2021

Good service overall. Long wait for the car maintenance to be completed. Could be shorter. Inspected the whole car. Friendly service representative. Good experience overall. Will visit again More

by SWEETY_LALEETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Jarrett, is always amazing. This is the only dealership that give your car back dirty, The mechanics that work on the cars should be more careful. Also the dealership should provide better fans outside for More

by pgrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Oscar is always pleasant and friendly. Service is easy to schedule and customer service is great. I would recommend them to anyone looking for a new or used car. More

by YEYA7CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Al Hendrickson Toyota responded

Thanks for the kind review! We're happy that Oscar is truly a gem to work with. It's great that you always have a smooth service process. See you when you need us next!

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