Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,223 Reviews of Al Hendrickson Toyota - Service Center
Very busy but I went in and out under 2 hours for routine maintenance. service manger checked me in and all I had to do was wait. Car is riding nice again. maintenance. service manger checked me in and all I had to do was wait. Car is riding nice again. More
The service teams always keeps me informed of what’s going on with the vehicle. They are friendly and always give me other options and competitive prices. going on with the vehicle. They are friendly and always give me other options and competitive prices. More
The drop off and pick up was easy and quick.Every one in The drop off and pick up was easy and quick. Every one in the service department are working hard to get you in and out quickly. The drop off and pick up was easy and quick. Every one in the service department are working hard to get you in and out quickly. More
Carmine was great. He was very helpful and really detailed in his explanation. I think the battery was overpriced, but the experience was good nonetheless. detailed in his explanation. I think the battery was overpriced, but the experience was good nonetheless. More
I spoke to the service department prior to dropping off and was told that appointment times are strictly followed. My service was expected to take 30 minutes so I planned on waiting. I was told that servi and was told that appointment times are strictly followed. My service was expected to take 30 minutes so I planned on waiting. I was told that service would take 90 minutes when I checked in because “there is no telling when a mechanic would be available”. What’s the point of an appointment time if you don’t have someone available at that time? More
-even with an appointment I had to wait more than an hour - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind More
satisfied with service. most customers had mask on in waiting area except for one and she was allowed to do so for over 2 hours, this is not safe for people who are immunocompromised. waiting area except for one and she was allowed to do so for over 2 hours, this is not safe for people who are immunocompromised. More
Routine oil change and tire rotation service with safety inspection. Service rep recommended change out of in cabin air intake filter and engine air filter...elected to proceed since these had not been repl inspection. Service rep recommended change out of in cabin air intake filter and engine air filter...elected to proceed since these had not been replaced in several years. Also had throttle/fuel system service done in hopes of keeping mileage performance optimized. More
Thanks for the great service on our 2020 Toyota Highlander. I would recommend your dealership in the future. Thanks again for taking care of us! Highlander. I would recommend your dealership in the future. Thanks again for taking care of us! More
My experience was excellent and customer service was very nice and helpful service is very fast and on time thanks for doing great job thanks Jennifer nice and helpful service is very fast and on time thanks for doing great job thanks Jennifer More