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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,223 Reviews

7,223 Reviews of Al Hendrickson Toyota - Service Center

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August 08, 2021

Very busy but I went in and out under 2 hours for routine maintenance. service manger checked me in and all I had to do was wait. Car is riding nice again. More

by MYRSHAFAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Al Hendrickson Toyota responded

We're so glad we could be of service! Thank you for the great review and for choosing Al Hendrickson Toyota!

August 08, 2021

The service teams always keeps me informed of what’s going on with the vehicle. They are friendly and always give me other options and competitive prices. More

by vporras86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Aug 08, 2021 -

Al Hendrickson Toyota responded

Thank you for the terrific review - we're delighted to know our service team is doing a great job! Come back again soon! - the Al Hendrickson Toyota team

August 08, 2021

The drop off and pick up was easy and quick.Every one in The drop off and pick up was easy and quick. Every one in the service department are working hard to get you in and out quickly. More

by CARLOSPRIETO01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Al Hendrickson Toyota responded

At Al Hendrickson Toyota we value your time and do all we can to keep your appointments timely and the process simple. Thank you for taking the time to provide us with a 5 star review and we'll look forward to your next visit!

August 07, 2021

Carmine was great. He was very helpful and really detailed in his explanation. I think the battery was overpriced, but the experience was good nonetheless. More

by SADIQ1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I spoke to the service department prior to dropping off and was told that appointment times are strictly followed. My service was expected to take 30 minutes so I planned on waiting. I was told that servi More

by Redsox01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Valdez
August 06, 2021

-even with an appointment I had to wait more than an hour - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind More

by ingrid.gicherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Al Hendrickson Toyota responded

Hi Ingrid, thanks for taking the time to leave your feedback. I'm sorry to hear that we kept you waiting-- that must have been quite frustrating. I also apologize that you were disappointed with the condition of your car, and I will speak to my team to understand why there was more plastic in your vehicle. Despite all this, I'm glad that your agent was kind. Please don't hesitate to give me a call if there's anything I can do for you. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 06, 2021

satisfied with service. most customers had mask on in waiting area except for one and she was allowed to do so for over 2 hours, this is not safe for people who are immunocompromised. More

by JMESSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
August 05, 2021

Routine oil change and tire rotation service with safety inspection. Service rep recommended change out of in cabin air intake filter and engine air filter...elected to proceed since these had not been repl More

by Steve G
Recommend Dealer
Yes
Employees Worked With
Jeff,Allen
Aug 05, 2021 -

Al Hendrickson Toyota responded

Steve - thank you for your review and for trusting the Al Hendrickson Toyota team with your auto maintenance. It is our honor and pleasure to keep you driving safe! Come back soon!

August 05, 2021

Thanks for the great service on our 2020 Toyota Highlander. I would recommend your dealership in the future. Thanks again for taking care of us! More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 05, 2021 -

Al Hendrickson Toyota responded

Thank you for being a valued Al Hendrickson Toyota customer, JB! It is truly our pleasure to serve you. Come back soon!

August 04, 2021

My experience was excellent and customer service was very nice and helpful service is very fast and on time thanks for doing great job thanks Jennifer More

by zavar2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janifer
Aug 04, 2021 -

Al Hendrickson Toyota responded

We're so grateful for your 5 star review! Efficient, and accommodating care at every opportunity is very important to us at Al Hendrickson Toyota! We're so glad we could exceed your expectations and we hope we can work together again down the road!

Aug 05, 2021 -

zavar2016 responded

Alhandrickson Toyota is great price and service is very good employee response was very quickly and they were excellent job

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