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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,321 Reviews
Call Service Center (954) 448-7257

7,321 Reviews of Al Hendrickson Toyota - Service Center

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June 29, 2021

Excellent service everyone! I’ll be back in the future for all my car service. Jarrett was very nice and get the job done on time. More

by CHANELLE176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Al Hendrickson Toyota responded

We are delighted that Jarrett and the team earned your continued business and positive review! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to your next visit.

June 29, 2021

Overall the visit was great. However I brought my car in at 9AM, and the mechanic forgot to tell my service advisor that my oil change was completed. I didn’t get my car back into 12:40 PM. More

by Jesusmunozbuenrostro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the service advisor
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Jul 11, 2021 -

Al Hendrickson Toyota responded

I'm so sorry that you weren't updated that your vehicle was ready. We never want to inconvenience our guests and I will speak with my team to find out why this miscommunication occurred. Thank you for bringing this to my attention, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 29, 2021

Average service but Gary, manager, provides great customer service when expressing my concerns! More

by LAKISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
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Jul 11, 2021 -

Al Hendrickson Toyota responded

Lakisha - Thank you for speaking with me about your experience. We are always looking for ways to improve so I'm grateful for your feedback. If there is anything further that I can do to assist you, I'm available to take your call. Gary Cann - Vice President Parts and Service - (954) 972-1100

June 28, 2021

First time I have had warranty on a vehicle and have had to bring it into a service center. The valet was very friendly, the check in was effortless and the staff was very friendly and helpful. Chris Leport More

by Th3Purks1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos "The Mechanic"
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Jun 28, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your repair such a smooth and seamless experience! Thank you for trusting the Al Hendrickson Toyota team with your auto servicing needs, and come back again next time!

June 28, 2021

On time service and the people are there to satisfy More

by mpmiamjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Al Hendrickson Toyota responded

We love to hear from our satisfied customers - thank you! We appreciate you doing business here at Al Hendrickson Toyota and hope to see you back again next time!

June 27, 2021

Jarrett ElderHis professionalism is awesome, he Jarrett Elder His professionalism is awesome, he explained everything moving forward about the plan I have after my toyota care was done. The wait ti More

by JACQUELINE.RUCKER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Al Hendrickson Toyota responded

Jacqueline - your review made our day! Thank you for trusting Jarrett and the Al Hendrickson Toyota service team with your vehicle care - we sincerely appreciate your business and support, and we hope to see you again next time!

June 27, 2021

They are always packed, but still managed to deliver my car in about 2 hrs during time i used them. More

by PROWL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your auto needs. We are glad to hear that you are satisfied with our service and we truly appreciate you taking time to post a review. Enjoy your week!

June 27, 2021

Awesome team at Al Hendrickson! Great service and amazing customer service! More

by MILL3150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Delgado
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Your review made us smile! Thank you so much for visiting us at Al Hendrickson Toyota for your auto service needs. Hope to see you next time!

June 27, 2021

La atencion fue excelente, muy profesional de parte del funcionario que me atendio More

by RAFACOOP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Muchas gracias, Rafa! Nos alegra mucho que recibió la atención de 5 estrellas que usted merezca y agradecemos sus palabras amables. nos vemos en su próxima visita de servicio aquí en Al Hendrickson Toyota!

June 27, 2021

Service was fast, easy, friendly and respectful, I highly recommended Al Hendrikson for all the service’s needed. Thank you More

by yelikaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 28, 2021 -

Al Hendrickson Toyota responded

This is our favorite type of feedback! We're glad to hear we're meeting our goal of delivering fast, friendly, and efficient vehicle care, and we appreciate you leaving us a review! Come back again next time! - your friends at Al Hendrickson Toyota

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