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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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February 13, 2021

Very happy with the great service. Purchased my 2021 Toyota Corolla hatchback nightshade from Toyota of Hollywood and normally go there for service but decided to try out Al Hendrickson Toytota due to l More

by PENNY.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Al Hendrickson Toyota responded

Penny - We appreciate you allowing us the chance to assist you and are happy to hear that you received helpful service from Chris. Thank you so much! We look forward to serving you again at Al Hendrickson Toyota.

February 12, 2021

Jerrett Elder is doing wonderful job. He is always friendly and sees the best option to get the best result to get the car fixed. I will always recommend him and the Al H. I always look for him at s More

by abellick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

We're so lucky to have you as a loyal customer! It's fantastic to hear that Jerrett always takes such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with all your repair and maintenance needs!

February 12, 2021

Was very satisfied with the work done and the time it took to get it done ! Mr Jarrett was very helpful and answered all my questions! Kudos to him ! Thanks ! More

by CRUISEFREAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! Jarrett is an excellent member of our team at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 12, 2021

Good service with Sr Jerret May the Lord bless him and his family continue to do the good job sincerely May God bless you thanks More

by Antoinette Dazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

Thank you for your support of Al Hendrickson Toyota, and your recommendation of Jerret! We are thrilled that your experience with our team was a five-star one. Safe travels until we see you next!

February 12, 2021

Oscar Vazcarra is always very helpful and makes sure that my car gets excellent service. Oscar deserves the 5 Star Rating! It is disappointing to see Oscar is not included in the list of service people y More

by RHG4419
Recommend Dealer
Yes
Employees Worked With
Oscar Vazcarra
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing this wonderful feedback about Oscar! We appreciate you reaching out and will look into updating our DealerRater page.

February 11, 2021

The agent was nice, but after waiting an hour he called me on my cell phone to say you didn't have the part....not good. More

by slesliec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey
Mar 24, 2021 -

Al Hendrickson Toyota responded

I'm very sorry that we didn't have this part available and that you were kept waiting. It's never our intention to inconvenience our guests so I appreciate you bringing this to my attention. If there is anything that I can do to assist you, please reach out to me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 11, 2021

Excellent service, great people working there. Shuttle service is amazing. Fair pricing. Would recommend to anyone. Convenient location. I've been using them for well over 20 years. More

by olegnayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your years of business! We are thrilled that our team consistently delivers convenient, top-notch service and we look forward to welcoming you back to Al Hendrickson Toyota for years to come!

February 11, 2021

The gentleman left without telling anyone or saying where the keys were. Husband had to track staff down and they informed him that the service gentleman was gone. Typically when having your car serviced by More

by cassislee
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

This doesn't sound like the attentive and communicative service we pride ourselves on here, and I'm disappointed to see this review. I would like to speak with you directly about what happened and see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 11, 2021

He is the best worker that I know he is always very helpful and care for the customers one of the best guys there j More

by TATIMONTIEL21
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are very proud of our team and it is wonderful to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 11, 2021

It is always a pleasure to take my car in to be serviced, because I know that Chris Leporte will take good care of me. Chris is always kind, courteous, honest and professional. I trust Chris implicitly becau More

by cdavis91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! Chris is an excellent member of our team at Al Hendrickson Toyota, and we couldn't be more proud to know that he consistently provides the accommodating and friendly service we pride ourselves on here. We will be sure to pass along your kind words, and we look forward to your next visit!

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