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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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January 31, 2021

Always a very good & professional service . Kudos to Al Hendrickson Toyota Dealers. You are the best. My favorite go to person is Jarred a very professional. More

by FOSTER58R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Al Hendrickson Toyota responded

Thank you for the rave review! We love to hear that you received professional service from Jarred and our Al Hendrickson Toyota team. We look forward to assisting you in the future.

January 30, 2021

Jarrett was very nice and helpful. He called me when he knew my car would be finished. He made me feel that I was priority. Acknowledge me and thanked me for waiting. More

by THEFIVEJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to shout out Jarrett! We are very proud to have him on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

January 29, 2021

Jarrett is the most friendly and professional service member! He is able to assist you right away and always asks about my family and spouse. I would always recommend going to this Toyota located to see More

by johnsonjenrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Al Hendrickson Toyota responded

We really appreciate your glowing review of Jarrett! We are happy to hear that he always delivers such attentive, personalized service. Thank you so much for your continued support of Al Hendrickson Toyota!

January 28, 2021

My experience for service on my Sequoia was amazing! Eric Silcox and his staff ALWAYS go above and beyond with their customer service and professionalism! More

by WEDD1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Silcox, Dexter Marshall
Jan 28, 2021 -

Al Hendrickson Toyota responded

It is gratifying to hear that our team went the extra mile to make you a satisfied customer! Thank you for trusting Al Hendrickson Toyota with your business and your Toyota Sequoia. We appreciate your continued support and look forward to welcoming you back next time!

January 28, 2021

In the past three years, my car engine oil has been changed 6,000 miles at a time, but this time they told me about 10,000 miles. I asked further, but the staff seemed unwilling to answer questions. More

by BAIJUNCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Al Hendrickson Toyota responded

Our goal is to provide communicative, attentive service to each of our guests, so I apologize if our team missed the mark on this occasion. I will share your feedback with the team, and I hope that you will give us the opportunity to deliver a five-star experience in the future. I would like to ensure that your issues are properly addressed, so if you have any further questions or concerns, please feel free to reach out to me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 28, 2021

La atención fue muy buena, la asesoría brindada por Henri ayudo a poder tener una buena desicion de hacer el servicio que tuve que hacer More

by BARBARITA910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Estamos muy orgullosos de nuestro equipo y es excelente oír que tuvo una buena experiencia trabajando con Henry. Apreciamos su comentario y esperamos volver a verle en Al Hendrickson Toyota!

January 27, 2021

I felt comfortableExcellent attention from Mr I felt comfortable Excellent attention from Mr Jarret Good environment Hope you guys continue doing a good job Thank you very much Best regards More

by CLARALWG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Al Hendrickson Toyota responded

Thank you for your business and your recommendation of Jarret! We appreciate your support and look forward to working with you next time here at Al Hendrickson Toyota.

January 27, 2021

My car was not cleaned when they finished the work. I thought you guys wash and vacuum after ever service. But I was told that if I don't request it that they don't clean it anymore. But in the past I ne More

by AMAJUNG2
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Al Hendrickson Toyota responded

It sounds like there may have been a miscommunication here regarding the services we provide, and I would be more than willing to speak with you directly about this to ensure we get this all cleared up for you and make this right. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 26, 2021

Happy with the service rep and service in general. Happy with the service rep and service in general. Surprised that dealership does not sanitize or at least wash the car after service. Would be More

by DARLENECAROL777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Happy with the the service I received and the rep who took care of me and had no problems. The only problem was waiting for valet to return my car instead I went and found it myself. More

by cburden0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna
Jan 26, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your feedback and are happy to hear that the team delivered a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota next time!

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