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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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December 21, 2020

The workers are very kind towards their customers, as well as friendly. There really isn't anything negative about it, just keep up the good work. More

by Yamylema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Dec 21, 2020 -

Al Hendrickson Toyota responded

Customer service is our number-one priority, so we couldn't have asked for better feedback! Thank you for being such a great Al Hendrickson Toyota customer!

December 21, 2020

Oscar, who is not on your service dept list, is the best. I always look for him when I go there. I don't want to spend all day getting my car serviced. With him it's always done right and done fast. More

by DSUMMA429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Dec 21, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are very proud to have Oscar on our team, and it is wonderful to hear that he delivered such an efficient and transparent service experience. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

Dec 21, 2020 -

DSUMMA429 responded

He has been there for awhile. But he is not on your list of service guys.

December 21, 2020

It isnt about buying a vehicle you can buy one from anyone and sometimes at a better price. It is what happens after you get the vehicle the service that is provided to keep your purchase running at More

by KOWALBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oliver in sales klaus in service
Dec 21, 2020 -

Al Hendrickson Toyota responded

It means a lot to hear that our service department stands out to you! Thank you so much for supporting us with this review and trusting us with your vehicle time and time again. We hope to see you at your next visit! - Al Hendrickson Toyota team

December 20, 2020

It’s always a pleasure doing business with AlHendrickson Toyota. Great customer service, everyone is very friendly and always willing to answer my questions to the best of their ability. Good job! More

by CJACQUESBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Al Hendrickson Toyota responded

Thank you for continued business here at Al Hendrickson Toyota! You are a valued customer and we are thrilled to receive your positive feedback. Drive safe and have a happy holiday season!

December 20, 2020

Great service . Jarret took care of me and moved me thru the process very quickly. He promised to speed up the service call and delivered. More

by BOB.COMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Al Hendrickson Toyota responded

Bob, we are thrilled to hear that Jarrett made your service experience easy and efficient! Thank you for giving Al Hendrickson Toyota your business.

December 20, 2020

Why employed has email if they don’t replay back the emails.. after a service visit I got two issues. Somehow after I left the dealer I have to can back because it has no oil. And next day my battery wa More

by creoquesiok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Al Hendrickson Toyota responded

This feedback is very concerning to read. I am sorry to hear that you are still having trouble with your vehicle, as I understand how frustrating this can be. I would also like to apologize for any trouble you have had getting in contact with my team. I would appreciate another opportunity to speak with you to see if I can help fix things. I will search for your contact information, but in case I am unable to locate it, please feel free to give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 20, 2020

Excellent customer services.Timing and accuracy.The Excellent customer services. Timing and accuracy. The fact that you are open the entire week is so easy to schedule the services for working class More

by LIZQUINTEROSORIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Dec 20, 2020 -

Al Hendrickson Toyota responded

Thank you for the five-stars! We are very proud to have earned your support and happy to hear that you had such a seamless experience working with the team. Drive safely, and we hope to work with you again at Al Hendrickson Toyota!

December 20, 2020

Excellent customer service!! My service was completed timely and efficiently. Shedrick is courteous, professional and very knowledgeable. He is always provides useful information on how to maintain my More

by ROBHECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 20, 2020 -

Al Hendrickson Toyota responded

Rob - Thank you for taking the time to review us! We are thrilled to hear that you had such an outstanding experience working with Shedrick. Safe travels, and we hope to earn your business again at Al Hendrickson Toyota!

December 20, 2020

Took my Camry in for regular service and as usual, had superb customer service. My rep, Jennifer, is great. I made an appointment and Jennifer was ready for me. Not only did she have all the paperwork rea More

by stevenwolf1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Dec 22, 2020 -

Al Hendrickson Toyota responded

We could not be more grateful for your years of loyal business, Steven! It is great to hear that Jennifer and the team delivered such attentive service and got your Toyota Camry back on the road in no time. Thank you for your confidence in Al Hendrickson Toyota!

December 20, 2020

Service is always great My service representative Jarrett Elder Sr Is always knowledgeable to my needs He make5 sure everything is done correctly and has options for my need. More

by valnparker
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Al Hendrickson Toyota responded

It is wonderful to hear that Jarrett consistently provides you with top-notch service! Thank you for giving Al Hendrickson Toyota your business and taking the time to leave a positive review!

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