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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,160 Reviews

7,160 Reviews of Al Hendrickson Toyota - Service Center

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December 28, 2020

Always fair, friendly and affordable. Service waiting area is clean, neat and has good tv reception. Jarrett Elder is always friendly and takes the time to explain the service problem with my car. More

by jackiesonders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Jackie - Thank you so much for the glowing feedback! We are delighted that you can depend on Jarrett and our team to take excellent care of you and your vehicle. Hope to see you again at Al Hendrickson Toyota!

December 28, 2020

Everything went smooth and well as promised! Nice friendly service with a smile. Timeframe was accurate and there were no surprises. Great Service was provided! More

by asti112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We strive to deliver efficient and accommodating service, and it is excellent to hear that this was reflected in your time working with the Al Hendrickson Toyota team. We appreciate your business and hope to work with you again down the road. Safe travels!

December 28, 2020

Last month, I brought my Corolla for a front brake job. Ever since something was wrong. Turned out that after the job , one brake caliper has one bolt missing and one bolt loose. I know because I remove th More

by signup0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Al Hendrickson Toyota responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about the brakes on your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 27, 2020

Great service. Chris Leporte takes care of his customers. I am brand new to bringing my 4Runner to this dealership. He listened to my concerns, took care of the issues, and told me of other things down the l More

by johnmsimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you, John! It made our day to hear that Chris took such great care of your Toyota 4Runner as customer satisfaction is our goal. Safe travels from all of us at Al Hendrickson Toyota!

December 26, 2020

Berry good good service in time serious with now mandatory mask the work in the service clean I wish a good year for you guys More

by irma.r.delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Hi Irma - Thank you so much for sharing this feedback about your recent service visit! We truly appreciate your five stars. Our team at Al Hendrickson Toyota wishes you safe driving!

December 26, 2020

Outstanding service from my initial phone call with Charles offered me a same day appointment if I wanted it. Scheduled the next day greeted when I walked up everyone was friendly I felt welcomed. More

by TDFFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 28, 2020 -

Al Hendrickson Toyota responded

We love to hear that you enjoyed your time at our dealership. Thank you so much for trusting us with your vehicle and sharing this positive feedback! For all of your future auto service needs, the Al Hendrickson Toyota team will be here to help.

December 25, 2020

Very professional , always the best service , always on time , a dealership I would recommend to any of my friend that would want to buy a car or have it serviced. More

by RESPONSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We strive to deliver an efficient and accommodating service experience, and it is excellent to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

December 25, 2020

Good service and they get my car done so quickly and they call me as soon as it done and he explains what has done to my car More

by LONGHOANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 27, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

Very good people to deal with and would recommend them. There customer Seevice is very good and there price is ok. I like there service. More

by JOHN.RPETITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 26, 2020 -

Al Hendrickson Toyota responded

Thank you so much for your feedback, John! We are grateful to have you as an Al Hendrickson Toyota customer and look forward to your next visit with us.

December 25, 2020

Oh man, I have no words to describe the measures that was taken to complete my service today. Jarrett has excellent customer service skills and is very respectful. Thank you Toyota for hiring such a compassi More

by GUERRIERCRISLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will be sure to let Jarrett know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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