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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,047 Reviews

7,047 Reviews of Al Hendrickson Toyota - Service Center

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November 16, 2020

Klaus is my go to guy! Always and forever! I also use Klaus is my go to guy! Always and forever! I also use him for my customers they too love his attention to detail..... keep up the great work! More

by IZQUIERDO.ENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann, Denise R
Nov 17, 2020 -

Al Hendrickson Toyota responded

Thank you for posting about your experience with Klaus at Al Hendrickson Toyota! We're thrilled to hear that he consistently provides you with top-notch service. Hope to see you next time!

November 14, 2020

Excellent Dealership.. Shedrick in the service department was really great! I brought my RAV4 in for 20,000 mile service and he had it ready for me in las than an hour.. More

by HNARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 16, 2020 -

Al Hendrickson Toyota responded

Thank you for the kind words and for shouting out Shedrick! We strive to deliver efficient service, and it is great to hear that this was reflected in your time working with us. We appreciate your business and are wishing you many safe and happy miles in your Toyota RAV4! - The Al Hendrickson Toyota team

November 14, 2020

Last Thursday Toyota published a list of recalls. ,including the 2020 RAV4. I bought mine in January of 2020. On the Tuesday before the recall my NEW. Car With only 1200 miles stopped dead in the m More

by nuorret
Recommend Dealer
No
Employees Worked With
Jennifer Burton
Dec 02, 2020 -

Al Hendrickson Toyota responded

Marie - I'm sorry to hear that you are frustrated, and it sounds like there may have been some confusion on the recall here. I would be more than willing to speak with you directly about this to ensure we get everything sorted out. Customer safety is our number one priority here, and we certainly want you to feel safe on the road. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 14, 2020

I needed some work done on my car and Klaus from the service department Was phenomenal. He walked me through the entire process, kept me updated and they did amazing work. I couldn’t have been happier w More

by BRANDYPHINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus cobb
Nov 16, 2020 -

Al Hendrickson Toyota responded

Brandy - Happy customers make us happy! We are very glad to hear that Klaus guided you through the service process and earned your five stars. Thank you for coming to Al Hendrickson Toyota!

November 14, 2020

Chris K is always straight forward in reviewing my requests and telling about the services that are required. Plus easier to pay online and pickup the car. Thanks! More

by ramonhouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

Thank you for your confidence in Al Hendrickson Toyota. It's fantastic to hear that Chris continues to provide you with 5-star service and we look forward to working with you next time!

November 14, 2020

Jarrett Elder,Sr. is the absolute best. Amer (my favorite tech) is so thorough. I only come in when Jarrett and Amer are both in to service my Avalon. More

by TROPICGAL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

We love to hear that you can depend on Jarrett and Amer to keep your Toyota Avalon running smoothly. Thank you so much for being a loyal Al Hendrickson Toyota customer!

November 14, 2020

Excellent service ...Mr Henry Delgado was very friendly and a gentleman with me, he is a excellent employee and very professional. Thanks for your service More

by FRANZFOGATA1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

Feedback like this makes our day and we appreciate you taking the time to share. We will be sure to share your kind words with Henry! All of us at Al Hendrickson Toyota look forward to working with you next time!

November 13, 2020

Great staff, fast service and reliable. I m very happy with them and would recommend to everyone which is out there looking for the best! More

by ROBISONLEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we look forward to your next visit!

Nov 13, 2020 -

ROBISONLEAL responded

My pleasure!!

November 13, 2020

I was lied to, extremely upset. I was told my insurance would go down because if new safety features. Explained my financial issues and was told my insurance would go down and not to worry, instead my insu More

by ECAG1987
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Caldero
Nov 30, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you are frustrated. It is never our intention to mislead our customers here, and I would be more than willing to speak with you directly concerning your insurance and see if we can do anything to assist you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 13, 2020

Happy Henry got me in on same day and understood I wanted everything fixed and checked out. At every issue found he told me how much I was saving. More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Al Hendrickson Toyota responded

It's fantastic to hear that Henry helped get all of your concerns addressed for a fair price. Thanks so much for writing us a great review! If any future concerns arise, our Al Hendrickson Toyota team will be here to help.

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