Al Hendrickson Toyota - Service Center

Good experience Even though I didn't lease my vehicle from this dealership, I always have the car serviced here. The service rep. was very professional and the waiti Even though I didn't lease my vehicle from this dealership, I always have the car serviced here. The service rep. was very professional and the waiting room was comfortable and set up using COVID guidelines. I felt safe. More

I am very pleased with their service department Klaus I am very pleased with their service department Klaus makes it all happen He does the Maximun to accommodate my needs Would not go any other plac I am very pleased with their service department Klaus makes it all happen He does the Maximun to accommodate my needs Would not go any other place More

service advisor - the best ***** Klaus is alway helpful, dependable and reliable. I've worked with him throughtout the term of my lease. I feel very comfortable. He is very knowled Klaus is alway helpful, dependable and reliable. I've worked with him throughtout the term of my lease. I feel very comfortable. He is very knowledgeable and always goes out of his way to accomodate me. Thank you for having Klaus as part of your team. More

waited way to long for oil change the battery bracket had lost a bolt so i took one from another area and replaced the lost bolt.i showed this to Jarret, he said it was not important t the battery bracket had lost a bolt so i took one from another area and replaced the lost bolt.i showed this to Jarret, he said it was not important to replace it.they also did top off the fluids. More

Only issue was that over the phone a different service man said that since my car is under warranty the oil change fee is waived. When I arrived the next day I was told that this was false. Jarrett E man said that since my car is under warranty the oil change fee is waived. When I arrived the next day I was told that this was false. Jarrett Elder Sr was an excellent service man. He was accurate with this timing for both vehicles. I will visit again. More

have never used your service center as noted below For some reason my e-mail address is attached to the name of Andre. I so NOT know this individual nor have I ever purchased a vehicle from your deal For some reason my e-mail address is attached to the name of Andre. I so NOT know this individual nor have I ever purchased a vehicle from your dealership. I have tried on numerous occasions to correct this but do not seem to get the desired results. I live in Houston Texas so it is quite frustrating to get e-mails regarding another Toyota customer. I do have a 2010 Corolla and get my services from Fred Haas in this area. Please get a correct e-mail address from your customer. Jean Rubin More

Great Service Staff My service representative is a pleasure to work with. He always greats me with a smile and friendly dialog while ensuring the service visit is a quic My service representative is a pleasure to work with. He always greats me with a smile and friendly dialog while ensuring the service visit is a quick and efficient as possible. I'm glad I chose this dealership. More

Testing If you look at the service ticket it explains all and I was told if it happens again I will get a new and because of this I would like 7 months added If you look at the service ticket it explains all and I was told if it happens again I will get a new and because of this I would like 7 months added to my 3 year warranty at no cost to me More

Always had a pleasant experience with my car service at Al-hendrickson. Want to thank Klaus 5 stars specifically from Service Department who took care of my car brake noise from my recent visit. Al-hendrickson. Want to thank Klaus 5 stars specifically from Service Department who took care of my car brake noise from my recent visit. More

Very unhappy with the service department I took my new car with a scratch on the bumper and a bug in the tail light and I very unhappy with the service given to me. I am having a hard time g I took my new car with a scratch on the bumper and a bug in the tail light and I very unhappy with the service given to me. I am having a hard time going back to have it addressed and it is terrible to have a brand new car with damage on it More