Al Hendrickson Toyota - Service Center

She is very Personable. She is much better than quite a few there. Daniella is very much a Customer Friendly Person. I say give her atleast a $10 raise she deserves it. few there. Daniella is very much a Customer Friendly Person. I say give her atleast a $10 raise she deserves it. More

We have a very long and very happy relationship with this dealership. We certainly hope that this will continue for many years to come. Sales and service are excellent. dealership. We certainly hope that this will continue for many years to come. Sales and service are excellent. More

It was my first time at this location and I wasn’t provided clear instructions of procedures. I stand looking around for help like a stray. I wasn’t given a complimentary wash as described at my purch provided clear instructions of procedures. I stand looking around for help like a stray. I wasn’t given a complimentary wash as described at my purchase dealer. My car still had warranty and they claimed I had a missing lug nut. I was charged $7.09 which $8 could have given me a set of . I am puzzled as to how this nut went missing. Toyota service is the only people who touched my wheels. They might have been the ones who didn’t tighten up my wheels properly. When I came to pick up my car, I didn’t know that I was to go inside and pay the cashier. I stood in line waiting for the service attendant to process me. He checked out the white man behind me before he acknowledged my presence and told me to pay inside. I was just given my receipt and keys again without instructions as how to retrieve my car. More

Great job as always .. never fail to always accomplish the work is record timing .. even during covid I had little wait time and felt very well serviced the work is record timing .. even during covid I had little wait time and felt very well serviced More

I had my 2020 Corolla services and my adviser Anthony colon is very professional and my car was finished in an hour which is very quick compared to other dealerships I have experienced...It normally turn colon is very professional and my car was finished in an hour which is very quick compared to other dealerships I have experienced...It normally turns into a 5-6 hour event when getting my car serviced but not here at Al Hendrickson Toyota More

Nice job Great overall service...efficient and friendly. Kept updated, they completed all tasks. Honest, unbeknownst to service dept, had same suggestions for Great overall service...efficient and friendly. Kept updated, they completed all tasks. Honest, unbeknownst to service dept, had same suggestions for repairs as my mechanic More

The staff at Al Hendricks Toyota Service Dept. are 5 stars all the way! Especially Shedrick!! Thank you for getting me out very quickly, perfect timing! stars all the way! Especially Shedrick!! Thank you for getting me out very quickly, perfect timing! More

During these challenging pandemic times kudos to Klaus, my service associate who was extremely accommodating and addressed my concerns about social distancing and my safety. The SUV was serviced in a time my service associate who was extremely accommodating and addressed my concerns about social distancing and my safety. The SUV was serviced in a timely manner and brought to me where I was waiting and wiped down before handing over the keys. As a senior that has been sheltered in until the visit to the service department, I am appreciative of Klaus and service provided. Thank you, be safe. More

Regular service Awesome customer service. Friendly and efficient. I love that I can just drive up and be taken care of. Everyone was adhering to the new restriction d Awesome customer service. Friendly and efficient. I love that I can just drive up and be taken care of. Everyone was adhering to the new restriction due to COVID-19. More

Was average experience. However, my "advisor' was not very pleasant. Also, I had hoped along with my service, that the vehicle could have been vacuumed. very pleasant. Also, I had hoped along with my service, that the vehicle could have been vacuumed. More