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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,052 Reviews

7,052 Reviews of Al Hendrickson Toyota - Service Center

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June 10, 2020

I was assisted very promptly, and did not have to wait fir long before my vehicle was ready after services. They even had a service vehicle take me to Publix and back. I was very impressed by service over More

by INDIRACASTILLA75
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 11, 2020 -

Al Hendrickson Toyota responded

Thank you for doing business with us at Al Hendrickson Toyota. We are so grateful to have you as a customer and look forward to taking care of you, and your vehicle in the future!

June 10, 2020

Jarrett is the best in the service center Kind, caring, and Jarrett is the reason we keep coming back to this Dealership to lease cars. Service is very important to us and Jarrett is truly wonderful.. More

by MBARISH308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London (Sales)
Jun 10, 2020 -

Al Hendrickson Toyota responded

Thank you for continuing to support us at Al Hendrickson Toyota. We're so glad to hear that Jarrett worked hard to earn your business and our team looks forward to taking care of you next time!

June 09, 2020

The service team is great..I was greeted by a team member mr klaus Cobb..very curious,....he makes my service visits enjoyable..highly recommended..😊 More

by DAVIDESPUET583
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 09, 2020 -

Al Hendrickson Toyota responded

David - We are happy to earn your recommendation! Thank you so much for coming to Al Hendrickson Toyota for all your auto service needs. We will pass along your kind feedback to Klaus.

June 08, 2020

Exceptional customer service 👏 Jarrett was very helpful and courteous. Area was organized and engaging!! Very clean and social distance was practiced and important. Wait time was reasonable. More

by ARRIAJOHNSON555
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team! It is our goal to provide exceptional service and we're grateful to hear that Jarrett hit the mark. See you next time!

June 08, 2020

buying and service I owned 2 toyotas, one brand new and the other is 11 years old. With either car I get the same quality service and courteous service. More

by ALTERRY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : angelo vaccarella
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! It is always a pleasure to service your vehicles here at Al Hendrickson Toyota, and we look forward to your next visit!

June 08, 2020

Horrible! You guys love to give people the run around. Only care about making sales and that’s it. Every time I bring my car for service my paperwork is always waiting. Anthony was cool. He actually seeme More

by NASHARAGORDON
Recommend Dealer
No
Employees Worked With
Anthony
Jun 24, 2020 -

Al Hendrickson Toyota responded

What we want is to provide our customers with five-star service, so it's very disappointing to read about your recent visit. I'm very sorry for any frustrations you dealt with and that you were kept waiting. If there are unresolved concerns I can help you with, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 08, 2020

Shedrick is always super helpful when we come in for service! AL Hendrickson is the best! Smooth transaction while adhering to social distancing! Thank you guys More

by Regine
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your wonderful experience with Shedrick. It's been a pleasure working with you at Al Hendrickson Toyota and we are excited to see you in the future!

June 07, 2020

wait time went in for an oil change and was out within an hour the wait room was in order distancing was being practiced, very relaxed atmosphere. More

by ardenne76
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to change your oil here at Al Hendrickson Toyota, and we look forward to your next visit!

June 06, 2020

Professional Courteous and Fast service First time at this Dealership for service. I was impressed. We will definitely keep our Business with them. Jennifer was a Pleasure to deal with. More

by aramouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer B.
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! It is our goal to take excellent care of every customer and we're so happy to know that Jennifer is doing her job right!

June 05, 2020

Punctual and honest Kept appointment time. Quick check-in. Honest assessment of problems - all taken care of. Nice to have a ride home instead of waiting around at the de More

by RONNIEGOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 05, 2020 -

Al Hendrickson Toyota responded

Thank you for supporting Al Hendrickson Toyota, Ronnie! It makes us happy to hear that our team worked hard to earn your business. See you next time!

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