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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,034 Reviews

7,034 Reviews of Al Hendrickson Toyota - Service Center

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February 24, 2020

Shedrick is a jewel and I hope he is treated well. He is conscientious and patiently explains the service. He makes the experience bare-able. More

by GMOXEY
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 24, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to leave Al Hendrickson Toyota a review. We're so thrilled to hear that Shedrick provided you with such top-notch service. Our team looks forward to taking care of you at your next visit!

February 24, 2020

Amazing service! I'm a long time Al Hendrickson Toyota, and I've been doing maintenance for my Prius for at least the last ten years. I can be happier with the services provided by them. My cars are runnin More

by alex
Recommend Dealer
Yes
Employees Worked With
Norman, Daniella
Feb 24, 2020 -

Al Hendrickson Toyota responded

Alex, we sincerely appreciate this feedback. It's so great to hear that our team always takes care of you, and your Toyota Prius! See you at your next visit to Al Hendrickson Toyota!

February 24, 2020

Excellent service from Mr. Oscar Vizcarra and the whole team. Whenever I visit this service center, it is a good experience, they welcome me and make me feel like a family member. More

by yudith_sanchez10
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Feb 24, 2020 -

Al Hendrickson Toyota responded

Thanks for leaving us a review, Yudith! We're happy to have you as a part of the Al Hendrickson Toyota family!

February 23, 2020

Better-than-expected, especially for a busy Saturday. Richard Desvarieux was my service consultant and he was both pleasant and professional. My car was finished being service when it was promised. More

by bocaclaudia
Recommend Dealer
Yes
Employees Worked With
Richard Desvarieux
Feb 24, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We pride ourselves on our quick and friendly service here at Al Hendrickson Toyota, and it means a lot to know that we made it happen for you. Richard is excellent, and we will be sure to share your kind words with him!

February 23, 2020

Excelente service by Jennifer. She is a great CS oriented person. Oscar is also a good man. When I go there I see some people are outstanding and courteous with the customer. Jennifer is world class. So than More

by SDBORJAS
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 24, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are so pleased to hear that Jennifer and Oscar provided excellent service for you here at Al Hendrickson Toyota. We will be sure to share your kind words with them!

February 22, 2020

The service mngr. was nice, they serviced my car with the usual Al Hendrickson professionalism, my only regret the fluids were not topped off as described in the 30,000 mile service. More

by RJLABARBERA
Recommend Dealer
Yes
Employees Worked With
Service mngr. Daniella
Feb 26, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us your feedback. While I am happy to hear that you were treated kindly, I do apologize that you were not completely satisfied. I am not able to pull you up in our system but if you are willing to give me a call, I'd like to speak with you to ensure that we make things right. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 21, 2020

Quick, thorough service. I called Chris Laporte to ask for an appointment. We agreed on 1:00 PM the same day! When I got there he listened to my problem, told me what he would More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Al Hendrickson Toyota responded

Mark - Thanks for the fantastic review! We're so proud of our incredible Al Hendrickson Toyota team and it's wonderful to know Chris made your service appointment go so seamlessly. We'll be sure to share your kind words with him and we hope to assist you again down the road!

February 21, 2020

Not happy with this service. They charged us $30.00 to repair a flat. Which originally happened at your facility. Two weeks ago we brought for Oil change and tire rotation, Once we left the shop the c More

by MANDHA
Recommend Dealer
No
Employees Worked With
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Service was great , I always use Chris K for my appointments , he is very professional and helpful as always. Thanks for your service and help. More

by ELILLAH
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are so glad Chris and our team provided the excellent service we pride ourselves on here at Al Hendrickson Toyota. We are grateful for your business, and we look forward to working with you again!

February 20, 2020

Oscar was great. He provided good, timely service. He called me as soon as my car was ready. Process was simple and fast. Appointment time helped. More

by mayra.kotch
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 20, 2020 -

Al Hendrickson Toyota responded

Mayra, thanks for taking the time to leave Al Hendrickson Toyota a five-star review! We're thrilled to hear that Oscar made your service visit such a seamless experience.

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