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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,034 Reviews

7,034 Reviews of Al Hendrickson Toyota - Service Center

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January 28, 2020

Forgot something I went in for a nail in a tire, which was resolved by putting a tire on to replace, but I still have warning that my windshield wiper fluid is low whe More

by NOSRALH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 03, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you still have a warning light after your visit with us. We certainly want to look into this for you, but I won't be able to find your phone number based on the information provided. Would you please reach out to me when you have a moment so we can discuss this further? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 28, 2020

I came in for a possible needed tire patch. Service person said there is a nail too close to wall. Cant patch. Need new tire. New tire is $275. I said no thanks. Put tire back on. Service person said t More

by KATIEKATFISH
Recommend Dealer
No
Employees Worked With
Daniella in service
January 27, 2020

quick , service was quick although it would be a benefit if the customer could actually see their car being serviced, bathroom in service area was filthy , ot More

by GRUNTO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ansy larise
Feb 03, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback on your service visit. I'll make sure we address the bathrooms immediately. Thanks for taking your time to leave us a review.

January 27, 2020

Stolen Tires My wife's Toyota had it's 4 wheels stolen. we called Henry in the Service Dept. who made sure the tow truck went to pick up the car. They even brou More

by ANAMARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Al Hendrickson Toyota responded

Thanks for taking the time to write us a review. We are so grateful that you trusted us to solve your tire issue. At Al Hendrickson Toyota, we are always happy to help our customers!

January 27, 2020

Awesome Customer Service I am always able to get right in and am always greeted with a smile. This place is family! I will always return to this dealership for my services. More

by SingwithMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jan 27, 2020 -

Al Hendrickson Toyota responded

We love to hear that you can count on the Al Hendrickson Toyota team for friendly service! Thank you so much for trusting us with your vehicle time and time again. We look forward to working with you for years to come.

January 27, 2020

Chris Leporte is my favorite service agent and, as always, he extended the BEST in customer service!! I have been working with Chris for many years and he never fails :-) More

by Colleen33321
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Hendrickson Toyota responded

Thank you so much for the 5 stars, Colleen! Reviews like this mean so much to us here at Al Hendrickson Toyota. We always love to hear feedback about our fantastic staff and we'll be sure to share your kind words with Chris. We're proud to have you as a loyal customer and we look forward to assisting you again next time!

January 27, 2020

All Hendrickson is one of the best dealership to purchase your car. Service are great and the employees are awesome from sales to service. When ever I need a car I will always go to All Hendrickson. I Will r More

by SCARISEMA
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitry sales person., Shedrick Anderson
Feb 07, 2020 -

Al Hendrickson Toyota responded

Thank you so much for stopping by to leave us this great review! We're so happy to know that you have had such good experiences with our team here at Al Hendrickson Toyota and we truly appreciate your recommendation. We look forward to working with you again!

January 26, 2020

Jarrett was exceptional, was courteous, and attentive, Jarrett was exceptional, was courteous, and attentive, made me feel special , and gave the assurance that I am always welcome at al hendrickson Toy More

by LUBRN40
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Al Hendrickson Toyota responded

We are so pleased to hear that Jarrett provided exceptional service for you here at Al Hendrickson Toyota. We will be sure to share your kind words, and we look forward to your next visit!

January 26, 2020

Jarrett is the best! He’s so trustworthy. He’s friendly and makes taking care of my car so easy! Thank you to Jarrett for a nice experience at Al Hendrickson! More

by BEACHGIRLSMILES
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Al Hendrickson Toyota responded

Thank you for the wonderful review of Jarrett! We love that he made your buying process five-star worthy. All of us at Al Hendrickson Toyota wish you happy driving in your new vehicle.

January 26, 2020

Staff was courteous. I wish the lobby was more updated and clean. My wait was about an hour and a half for an oil change and tire rotation. I have waited much longer at other Toyota service locations, so More

by STEFANI.WATSON84
Recommend Dealer
Yes
Employees Worked With
Ansy Larose
Jan 27, 2020 -

Al Hendrickson Toyota responded

Stefani - Thank you for allowing us the chance to earn your business! We appreciate this feedback about our service and facilities. Looking forward to your next visit with us at Al Hendrickson Toyota!

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