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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,313 Reviews

7,313 Reviews of Al Hendrickson Toyota - Service Center

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May 18, 2020

The service team always take excellent care of my car fast and reliable team will always keep you informed of any other service needed from the service chew point More

by CARL.JAZZ
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thanks for trusting the Al Hendrickson Toyota team. We are looking forward to working with you at your next service visit!

May 18, 2020

Anyhony was the service agent I spoke. Took a long time.to update me on progress of service, but finally did. Told me about the servicing deals that were available that say.Courteous, professional and More

by JANICE3410
Recommend Dealer
Yes
Employees Worked With
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Janice - Thank you for taking the time to share these details about your recent service experience. We appreciate your kind words and feedback. Hope to see you down the road!

May 18, 2020

Jennifer is the best! I get my car serviced at your location because of Jennifer. Simple. I trust her. She makes my life easy when I come in. She makes everything easie More

by JKASMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing your experience working with our teammate. Jennifer is terrific and we will certainly let her know that you always appreciate her help. We look forward to assisting you on your next visit to Al Hendrickson Toyota!

May 17, 2020

Nothing to say except everything went fast and smooth. Al Hendrickson Toyota is friendly and courteous to it's customers. I have my car serviced at AHT because I show on time for my appointment and AHT se More

by gfeldman22@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I am not good with names.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We're elated to know you always receive timely, high-quality service on your visits to Al Hendrickson Toyota. We hope to see you back for your next oil change!

May 17, 2020

Have taken my car there for years with Chris K. Excellent customer care service. I would highly recommend to a friend. I feel very fair price always More

by MAURASMITH1
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your excellent feedback, Maura. Knowing that Chris always takes great care of you and your vehicle brightens our day. We look forward to seeing you on your next visit to Al Hendrickson Toyota!

May 17, 2020

Upon my arrival, the service writer. Daniella and service manager Norman were very helpful. My truck was completed on time and everything was completed that it was taken in for. Very pleased with th More

by SROSSMAN6276
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are so glad Daniella and Norman took good care of you and your truck here at Al Hendrickson Toyota. If you ever need anything else, don't hesitate to come back and see us again!

May 17, 2020

Clean, Safe Distancing waiting area for Service clients After 6 weeks of Stay At Home, needed an oil change and tire rotation. Was able to come in same day after calling to accomplish required service, has More

by MKENDUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a review. We're pleased to hear that your service visit was such a seamless process!

May 16, 2020

Chris LaPorte is the Best. Always professional, knowledgeable, respectful, and always shows great care and interest in the service of my car. He is the reason I keep coming back. More

by NATALBOT
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and giving a shout out to Chris. We're pleased to hear that we have earned your business!

May 16, 2020

This was by far the worst experience ever. I waited for 5 hours for a service I was told that would take 2 hours, I missed my doctors appointment. I will never come there to get my car serviced ever again. More

by MSLILTEE
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Al Hendrickson Toyota responded

I would like to sincerely apologize that your service visit ran long. I hate that we inconvenienced you and I will look into what caused these delays. Please give me a call if you would like to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 16, 2020

Very good customer service. Would give it 5 stars except for the extra 30 minute wait. Anthony was terrific. This was an airbag service recall. More

by TLAND4
Recommend Dealer
Yes
Employees Worked With
Anthony
May 18, 2020 -

Al Hendrickson Toyota responded

We're grateful for your feedback and will be sure to pass it along to our team!

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