Al Hendrickson Toyota - Service Center

Toyota service dept Norman was my service writer for years until he got a well deserved promotion . He is so kind and caring and and makes us feel like family. Norman was my service writer for years until he got a well deserved promotion . He is so kind and caring and and makes us feel like family. This was my first time using Henry and he was very nice, polite and attentive. More

Confused I was there for an oil change i just got the car 6 months ago and am under warranty for 3 years. I was advised that the car needed a $200 oil change. I was there for an oil change i just got the car 6 months ago and am under warranty for 3 years. I was advised that the car needed a $200 oil change. (( WHO CHARGES $200 FOR AN OIL CHANGE ESPECIALLY FOR A CAMRY)) I was confused why a bill was coming my way when Im under the impression that for the next 3 years oil changes are covered. The car feels like no work was being done on and I questioned if an oil change was performed. The car drives the same way it did when i brought the car there for service and I was there for 2 hours. More

Service good service and customer service is very good, Price are high but service is good, Henry is very kind person and had good manners and know how to tal good service and customer service is very good, Price are high but service is good, Henry is very kind person and had good manners and know how to talk with customer. More

Oustanding service from Jarrett! Jarrett, is always happy, courtesy, professional and can rock the same style hat as me. Tremendous asset to your company! As always, job well done. Jarrett, is always happy, courtesy, professional and can rock the same style hat as me. Tremendous asset to your company! As always, job well done. More

thorough and safety conscious My Sienna has over 120,000 miles on it and the service department at Al Hendrickson Toyota has kept it running smoothly and reliably since the day I b My Sienna has over 120,000 miles on it and the service department at Al Hendrickson Toyota has kept it running smoothly and reliably since the day I bought it. A+ More

Vehicle not repaired I brought my vehicle in for a warranty concern for a rattling door panel technician told me noise was unable to duplicate despite myself sitting in ve I brought my vehicle in for a warranty concern for a rattling door panel technician told me noise was unable to duplicate despite myself sitting in vehicle everyday hearing it. It is known for technician to blow off concerns as these. It’s claims sound insulation was placed inside the door panel aka foam tape which does nothing to remedy my concern considering my fault is poor workmanship in the door panel design aluminum trim piece is loose and still is I love wasting my time at a dealer to not have a repair complete considering I live 40 min away. More than likely won’t return here for service. My vehicle was brought to me by valet with the trunk open and pouring rain that was a plus for great service. More

Convenience is key! I was able to drop my car off, and be shuttled to work. Later that day I got a phone call to schedule a pick up from work back to the dealer. All in a I was able to drop my car off, and be shuttled to work. Later that day I got a phone call to schedule a pick up from work back to the dealer. All in all, I was very happy with the customer service. The drivers were amazing! This is why I keep getting cars from Al! More

Excellent service Great service, always as per schedule-friendliness of staff and personal attention. We are very satisfied with the alerts we receive from the compan Great service, always as per schedule-friendliness of staff and personal attention. We are very satisfied with the alerts we receive from the company, when it is time for check up etc. Car runs good! More

Great service Jennifer was fantastic and I am very happy to have my car serviced here! Very nice follow up with your emails and receipts. Keep up the good work! Jennifer was fantastic and I am very happy to have my car serviced here! Very nice follow up with your emails and receipts. Keep up the good work! More

Outstanding Service Coordinated vehicle drop-off for 10K service. Norman provided outstanding service and professionalism. Vehicle was serviced and ready in time to pic Coordinated vehicle drop-off for 10K service. Norman provided outstanding service and professionalism. Vehicle was serviced and ready in time to pick up kids from school. Thank you for your care and consideration. More