Al Hendrickson Toyota - Service Center

The dealer service was welcoming however the car statuses on my phone was not updated. Almost 2 hours later I walked out to ask about my oil change. It was almost done. on my phone was not updated. Almost 2 hours later I walked out to ask about my oil change. It was almost done. More

It took almost 3 hours to do a routine maintenance check up totally unacceptable. The oil wasn't even changed. Very minor inspection way too long of a wait up totally unacceptable. The oil wasn't even changed. Very minor inspection way too long of a wait More

Have to improved the waiting area. I like the person that took care of me at the counter (Henry Delgado) I like the person that took care of me at the counter (Henry Delgado) More

All the customer journey was OK. I couldn't go on the first day for the appointment, and by phone I moved the day for the next week. Very easy. Oscar was so gently attending me on th I couldn't go on the first day for the appointment, and by phone I moved the day for the next week. Very easy. Oscar was so gently attending me on the service. and the waiting time was very short. Great service !!! More

I needed a tire replacement still under warrantee. I made an appointment showed up, car was taken right in. It was changed balanced and ready less than an hour. I made an appointment showed up, car was taken right in. It was changed balanced and ready less than an hour. More

Great service and atención to the customer. They are thorough on what the car needs. They are thorough on what the car needs. More

Klass and Christ are always ready to help , are very professional and always return phone calls professional and always return phone calls More

Service was quick. Service rep was thorough and specific in describing results. Overall good service. Service rep was thorough and specific in describing results. Overall good service. More

Klaus always takes care of me and makes sure my car is perfectly set for me perfectly set for me More

The front dest he is good . The tech who matainnence my car do nothing, no clean , no reset the maintenance, my car 4600 mile, he did not change oil but put on receipt that chan The tech who matainnence my car do nothing, no clean , no reset the maintenance, my car 4600 mile, he did not change oil but put on receipt that changed oil for 10000 miles. They did nothing at all. Since I give mycar to them until I got the car back, I checked they did nothing More