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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews

7,207 Reviews of Al Hendrickson Toyota - Service Center

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August 19, 2019

Jason was very helpful in getting my car into service The only problem was when I picked up my car it took too long to get it. The car should have been up front and ready for me as I did confirm the time More

by UNIQUECONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Al Hendrickson Toyota responded

Thank you for your feedback about your recent service appointment at Al Hendrickson Toyota and we will share it with our team to review so that we can improve in the future. Hope to see you again soon and have a great day!

August 19, 2019

Oil change Charles was very nice and courteous. Car was in and out in no time, thank you for your prompt service will recommend your services anytime More

by VINITTA.PHILIZAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 19, 2019 -

Al Hendrickson Toyota responded

Thank you for your positive review of Al Hendrickson Toyota! It's great to read about your prompt oil change and that Charles provided excellent care while you were our guest. Hope to see you again soon and have great day!

August 19, 2019

Al hendrickson toyota The service department is a pleasure to deal with, especially jason tuck and anthony aveni. I love toyotas!! Keep up the good work. Thanks again f More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason tuck and anthony aveni are very nice and a pleasure to do business with. I will definitely use al hendrickson toyota again!! Thanks.
Aug 20, 2019 -

Al Hendrickson Toyota responded

It's our pleasure to assist you! Thank you very much for coming to Al Hendrickson Toyota for all your auto service needs. We look forward to our continued relationship.

August 17, 2019

Always a great experience In and out the same morning. Staff is friendly and helpful and service is top notch. Jarrett always takes the time to explain the process and make sur More

by ACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that you've received consistently great service from Jarrett and the Al Hendrickson Toyota team! Thank you so much for your continued support. We look forward to your next visit with us.

August 17, 2019

15000 mile check Robert is always so nice and my service always gets done within the time frame promised. Sometimes sooner! I would recommend the service department t More

by tabblett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 19, 2019 -

Al Hendrickson Toyota responded

Thank you so much for being a loyal Al Hendrickson Toyota customer! It makes our day to hear that you've received consistently excellent service from Robert. We look forward to serving you for years to come.

August 17, 2019

15,000 mile inspection Inspection performed fast, It took less than 45 minutes from drive-up to drive-out. Service was a standard 15,000 miles inspection of visible items More

by NINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Dennis
August 17, 2019

Amazing service from Jason tuck I came in Wednesday for a oil change and had Jason Tuck as my service consultant. He was friendly, understanding, and made me feel like me and my car More

by crystalhenry24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason was great I don’t no why his name is not inside the list above., but Jason was my service advisor and was great
Aug 19, 2019 -

Al Hendrickson Toyota responded

Crystal, we are delighted that Jason has impressed you during your oil change and alignment services. Thank you for trusting Al Hendrickson Toyota to take care of your car!

August 17, 2019

No good! This is not a complaint against the service nor the rep (Robert). it's against the charge.. I took my car miles before the car reached the 35,000 and More

by CBARRANTES28
Price
Recommend Dealer
No
Employees Worked With
Oscar
Sep 02, 2019 -

Al Hendrickson Toyota responded

I'm sorry to see that we didn't impress you during your visit. We can do better and I appreciate you sharing this feedback so that I may address it with my team. If there is anything I can do to help, please don't hesitate to call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 17, 2019

Six month service Called for appointment, got one the next day .. my service person is always Jarred, he is very courteous and knowledgeable . My car was serviced ver More

by DORAFRNNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Al Hendrickson Toyota responded

Thank you so much, Dora! We are delighted that you can depend on Jarred and the Al Hendrickson Toyota team for five-star care. Have a wonderful week.

August 17, 2019

Good dealership great work environment Great dealership. Great customer service and friendliness. Very speedy service and snack provided while you wait for your vehicle.Would recommend to a More

by SUZETTEPALMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Al Hendrickson Toyota responded

Hi Suzette, thank you for your review and and your recommendation - we appreciate your business. We hope your next visit will result in a 5-star experience for you!

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