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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,109 Reviews

7,109 Reviews of Al Hendrickson Toyota - Service Center

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June 19, 2023

This is the second time I came to get my car serviced at this dealer ship and come back home and saw my vehicle had a problem that they failed to check or mention. The very same day after my car got service More

by A.JEAN145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jun 23, 2023 -

Al Hendrickson Toyota responded

I apologize for the inconvenience you experienced during your recent visits to our dealership. We strive to provide thorough and reliable service, so it's concerning that we have left the wrong impression. I would appreciate the opportunity to speak with you directly to see what more I can do to address this situation and help fix things. If you are willing to discuss this further, please contact me directly. Thank you. Norman Frantz - Service Manager - 954-545-6931

June 18, 2023

Buena atención bien servicio ayudan con las dudas y con los temas relacionados al vehículo More

by ANDREAPAEZC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña, Andrea! Esperamos volver a verle en Al Hendrickson Toyota!

June 18, 2023

I think you’re excellent as a repair shop for my Corolla. When I lived in NY, I’ve been driving Toyotas for around fifty years. I love the cars and the dealerships I go to. I’m FL, you are my number 1 place More

by MEYEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 18, 2023

He tenido alguna inquietud sobre mi vehiculo y no he estado satisfecho con la respuesta que me han dado More

by JOSELUISGONZALEZ7157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Al Hendrickson Toyota!

June 18, 2023

CJ was awesome. Quick and easy service really glad purchase was made at this location More

by RMCGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carvens Joseph
Jun 19, 2023 -

Al Hendrickson Toyota responded

It was our pleasure to complete your vehicle's service! CJ and the Al Hendrickson Toyota team thank you for your business and wish you safe travels down the road!

June 17, 2023

Been with this dealership for over 20 years. Great salesman Mo and wonderful trustworthy servicemen Oscar, Chris Laporte, and Charles. Thanks so much for taking such great care of me and my cars More

by randybrahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Jun 19, 2023 -

Al Hendrickson Toyota responded

Randy, thank you for being a loyal customer of Al Hendrickson Toyota for over 20 years! We're so glad to hear that our salesman; Mo and our servicemen, Oscar, Chris Laporte, and Charles have provided you with great care. We appreciate your kind words and look forward to continuing to assist you for many years down the road. Have a fantastic day! - The Al Hendrickson Toyota Team

June 17, 2023

Service is excellent. Efficient and reliable. They do what is necessary to help the customer More

by NICKW4357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota, Nick! We appreciate your support of our team.

June 17, 2023

Very attentive, solution solved right away! Thank you for good customer service, after Toyota of Deerfield tried to get money, not due from me , same problem. More

by BRENDADAVIS7433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 19, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that you had a positive experience with our team at Al Hendrickson Toyota! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Al Hendrickson Toyota Team

June 16, 2023

Oscar always does a great job in the service center. He friendly and ensures my Highlander is taken care of. I drive past several other Toyota dealerships to come to Al Hendrickson. More

by tanyareneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota and for taking the time to leave us such a positive review! We're glad to hear that Oscar always provides excellent service and takes care of your Highlander. We appreciate your loyalty!

June 16, 2023

Jarrett was very friendly and professional. Service was Quick. No hassle. Easy. Continue BOGO oil changes. Thank you. More

by LJP2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Jarrett provided you with friendly and professional service and that your experience was quick and hassle-free. Thank you for the great review! We appreciate your feedback, and we'll definitely take it into consideration. Have a fantastic day! - The Al Hendrickson Toyota Team

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