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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,110 Reviews

7,110 Reviews of Al Hendrickson Toyota - Service Center

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June 16, 2023

Jarrett was very friendly and professional. Service was Quick. No hassle. Easy. Continue BOGO oil changes. Thank you. More

by LJP2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Jarrett provided you with friendly and professional service and that your experience was quick and hassle-free. Thank you for the great review! We appreciate your feedback, and we'll definitely take it into consideration. Have a fantastic day! - The Al Hendrickson Toyota Team

June 16, 2023

Very bad service, the dashboar has 2 light on, they did nothing. This is a problem for me. More

by JOSENICO055
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Al Hendrickson Toyota responded

I am sorry to hear you are having some ongoing concerns with your vehicle. Customer service is our priority, so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Norman Frantz - Service Manager - 954-545-6931

June 16, 2023

I recently purchased a car that had some painting on it, I was told the painting was no problem as they would remove it, I took it in for the painting to be removed on a Sunday they called the Tuesday and t More

by BB.KEMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Al Hendrickson Toyota responded

I apologize for the inconvenience and frustration you experienced with our painting service. This is not the level of quality we strive to provide, and I appreciate you bringing this issue to my attention. Please reach out to me directly so that we can discuss your concerns further and find a resolution. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 16, 2023

Good service concerning my vehicle! Thank you always for your time! It is greatly appreciated! More

by BEVERLEY2005W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely until we see you again!

June 16, 2023

Neat Place For Servicing My New Car. Waiting Room was accommodating. and I thank you very much More

by DFWPBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for working with the Al Hendrickson Toyota team. We appreciate your support and positive feedback. It was our pleasure to assist you!

Jun 19, 2023 -

DFWPBI responded

tks

June 16, 2023

I was sold a car that smelled like something died in the car it was also infested with Roaches. I left the car at the request of the dealership with the promise that it would all be taken care of a week lat More

by anthony.gonzalez1986.ag
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Used car side
Jun 23, 2023 -

Al Hendrickson Toyota responded

I'm sorry to hear about your experience with the car you purchased from us. It's definitely not what we want for our customers, and I apologize for any inconvenience caused. I appreciate you bringing this issue to my attention, and I will discuss it with higher management. Once again, I apologize. Norman Frantz - Service Manager - 954-545-6931

June 16, 2023

Chris LePorte, our service advisor, always is very knowledgeable and helpful. Both my husband and I lease our cars from Al Hendrickson Toyota. More

by LISAKARONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the great review, Lisa! We're so glad to hear that Chris has been providing you and your husband with professional service. We appreciate your continued support as loyal Al Hendrickson Toyota customers. Drive safely, and we look forward to serving you again in the future!

June 15, 2023

Once again, the service at Al Hendrickson was excellent and it was a pleasure working with Klaus! More

by jmozden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 15, 2023 -

Al Hendrickson Toyota responded

Thanks for leaving Klaus and the Al Hendrickson Toyota service team a five-star review! We look forward to assisting you again in the future. See you then!

June 15, 2023

Once again, the service at Al Hendrickson was excellent and it was a pleasure working with Klaus! More

by jmozden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 15, 2023 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review and giving a shoutout to Klaus! Our entire team appreciates it.

June 15, 2023

Good dealership. Took care of my car problem quick. have bought 2 cars from this dealership. More

by rjlaureano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood Cadet
Jun 15, 2023 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are delighted to read your review! Thank you and safe travels!

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