Al Hendrickson Toyota - Service Center

I was sold a car that smelled like something died in the car it was also infested with Roaches. I left the car at the request of the dealership with the promise that it would all be taken care of a week lat car it was also infested with Roaches. I left the car at the request of the dealership with the promise that it would all be taken care of a week later I was called and told the car was ready I went to pick up the car and when the guy brought the car to me all the windows were down #1stredflag I get in the car and without really inspecting it and trusting that the dealer had the car for a week I drove off not even halfway home I roll up the window and the smell was horrendous as I was driving what do I see a freaking roach and to top it off the car was now making a strange noise. So I returned the car again and was told to leave it and they would take care of it. I begged them to switch the car for a different one and was told that if I would have done it the day after I bought it, they would. Ummm WHAT!!!! I brought the car to you the same day that I bought it. How is it my fault that this dealership did not do its job the right way? So I once again left the car, promising it would be taken care of and detailed. I pick up the car and yes the smell was better not completely gone but as I was installing some items to the car what do I find? A ton of dead roaches. WHAT!!!!!!! Is this the way they do business? I am so dissatisfied with my purchase but I am completely stuck. If I could give a negative star review I would. It's safe to say we will no longer get a vehicle from this dealership. Which is sad as this is not our first purchase at this dealership. More

Chris LePorte, our service advisor, always is very knowledgeable and helpful. Both my husband and I lease our cars from Al Hendrickson Toyota. knowledgeable and helpful. Both my husband and I lease our cars from Al Hendrickson Toyota. More

Once again, the service at Al Hendrickson was excellent and it was a pleasure working with Klaus! and it was a pleasure working with Klaus! More

Once again, the service at Al Hendrickson was excellent and it was a pleasure working with Klaus! and it was a pleasure working with Klaus! More

Good dealership. Took care of my car problem quick. have bought 2 cars from this dealership. Took care of my car problem quick. have bought 2 cars from this dealership. More

I’ve been a loyal customer of Al Hendrickson Toyota for over three years and this is my second Corolla. I take it in for service every 5000 miles and I rarely have to wait more than 10 minutes to be seen b over three years and this is my second Corolla. I take it in for service every 5000 miles and I rarely have to wait more than 10 minutes to be seen by my service advisor. This time all the work was done within a timely manner. They advise that I would need a alignment and 1 other minor item. I did not take my credit cards that day so I asked him to put info and prices in my final service receipt. The work needed was there, but there were no prices. No big deal but I’d like to know when I’m paying for in advance. I’ll take care of it on my next visit. More

Mr. Jarrett Elder was very helpful, as always. It was a pleasure dealing with him. He is an asset to your organization. pleasure dealing with him. He is an asset to your organization. More

Very good. Very profesional and fast thank you. Evrything is good. Gooooooood very good. Gracias Very profesional and fast thank you. Evrything is good. Gooooooood very good. Gracias More

It was a good service, fast and efficient. I feel the people make a good job. I feel the people make a good job. More

Exceptional Saturday Service and Ongoing Satisfaction at Jarrett Elder Rating: ⭐⭐⭐⭐⭐ (5/5) I recently had the pleasure of getting my oil change done on a Saturday at Jarrett Elder, and I must say, the Jarrett Elder Rating: ⭐⭐⭐⭐⭐ (5/5) I recently had the pleasure of getting my oil change done on a Saturday at Jarrett Elder, and I must say, the experience was nothing short of exceptional. From their efficient service to their commitment to keeping their promises, I couldn't be happier with my visit. One of the standout features of my experience was the fact that they accommodated my schedule by offering oil change services on a Saturday. As a working professional with a busy weekday schedule, this convenience was greatly appreciated. It saved me from having to take time off or rush during the week to get my car serviced. Their commitment to customer satisfaction truly shines through their willingness to go the extra mile. Not only did Jarrett Elder offer Saturday service, but they also ensured that my car was ready as promised. Punctuality is a quality that I value in any service provider, and they exceeded my expectations in this regard. I arrived at the designated time, and the staff promptly attended to my vehicle, wasting no time in getting the job done. They were thorough, efficient, and maintained a high level of professionalism throughout the process. Moreover, I must mention my appreciation for the consistent quality of service I have received at Jarrett Elder over the years. This visit was not my first, and it certainly won't be my last. Their team consistently delivers excellent service, making me feel valued as a customer. Their attention to detail, friendly demeanor, and willingness to address any concerns or questions have earned my trust and loyalty. In conclusion, my oil change experience on a Saturday at Jarrett Elder was outstanding. Their commitment to customer convenience, timely service, and unwavering dedication to customer satisfaction set them apart. I highly recommend their services to anyone in need of professional automotive care. Thank you, Jarrett Elder, for consistently going above and beyond. I will continue to be a loyal customer for years to come. More