Al Hendrickson Toyota - Service Center

The worst dealer experience I have ever had. I had to wait more than 4 hours and my car was not finished. I had to come back another day to get my car serviced. I had to wait more than 4 hours and my car was not finished. I had to come back another day to get my car serviced. More

I have been using this dealership for 11 years. I have been very satisfied with the cars that I bought as well as the servicing of those cars. I have been very satisfied with the cars that I bought as well as the servicing of those cars. More

The service department was very busy on a holiday when I brought in my car for its 10K check so there was a bit of a wait as all the reps were handling other customers. But once it was my turn the service r brought in my car for its 10K check so there was a bit of a wait as all the reps were handling other customers. But once it was my turn the service rep was patient, efficient, professional and told me everything I needed to know. More

Everything was good except the service took way too long. making this a 15 word minimum is stupid. making this a 15 word minimum is stupid. More

Seems well organized Friendly people Car was serviced in a timely matter. Jarrett very friendly in a timely matter. Jarrett very friendly More

I love working with my service rep Klaus Cobb who makes it easy & excellent communicator re: my car… it easy & excellent communicator re: my car… More

Everything went great. I have nothing but positive things to say about Oscar Vizcarra. Very helpful in giving me the best options for what I was looking for and direct with I have nothing but positive things to say about Oscar Vizcarra. Very helpful in giving me the best options for what I was looking for and direct with what to expect. More

I work with Klaus Cobb and I have always experienced excellent service. He helps schedule my appointments and communicates by text so I know when the car is ready. I also know he won’t authorize work excellent service. He helps schedule my appointments and communicates by text so I know when the car is ready. I also know he won’t authorize work without conferring with me and doesn’t try to push work if I don’t want it. More

Super friendly. Kept me up to date on my car’s status. I appreciated the video of my car after it was checked out and letting me know exactly what was up with my car Kept me up to date on my car’s status. I appreciated the video of my car after it was checked out and letting me know exactly what was up with my car. More

The best customer experience Good job! !! Oscar the best They finished at time The best !! Oscar the best They finished at time The best More