Al Packer's White Marsh Ford

Excellent Experience Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I und Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I understood every aspect of purchasing the vehicle, to how the technology worked, and what packages the offered. I would and will recommend this team and dealership to my friends and family. More

Great Service, Smooth Sales Process Sales process was smooth and seamless, finance process was painless. I will highly recommend my family and friends shop at Al Packer with Nate Burgess Sales process was smooth and seamless, finance process was painless. I will highly recommend my family and friends shop at Al Packer with Nate Burgess for their next vehicle purchase. More

Excellent Sales Experience My salesman, Arnold Silverman, provided an excellent overall experience. He answered all of my email and phone questions leading up to the sale and pr My salesman, Arnold Silverman, provided an excellent overall experience. He answered all of my email and phone questions leading up to the sale and provided a very competitive price in a low pressure environment. I told him what my expectations were prior to showing up at the dealership, and he met all of my expectations during the sales process and in follow up afterwards. I highly recommend Arnold Silverman and Al Packer's Ford. More

Excellent service dept My recent experience getting my car serviced was a very pleasant one. These days its hard to find a place where you get great service and deal with pe My recent experience getting my car serviced was a very pleasant one. These days its hard to find a place where you get great service and deal with people who are very service oriented such as Aaron Younger was on my visit. Thanks to people like this it makes it a pleasure doing business with a company like this. More

Air bag recall I dropped off vehicle 3 hours later it was done. Painless. No problem. The service department has always performed well when I had any issues to deal I dropped off vehicle 3 hours later it was done. Painless. No problem. The service department has always performed well when I had any issues to deal with. Thanks. More

Service. Above and beyond Christopher K. At AL Packet went above and betons to accommodate me. He got my car in the next day for service. I told him there was no rush but he in Christopher K. At AL Packet went above and betons to accommodate me. He got my car in the next day for service. I told him there was no rush but he insisted I bring it in aND he would do everything in his power to have it ready by the end of the day. And that's exactly what he did. The service dept is excellent, along with it's employees. More

Great service Shop was clean people where friendly the parts where there when I was told bob Bayer got me in explaining what needed to be done Shop was clean people where friendly the parts where there when I was told bob Bayer got me in explaining what needed to be done More

Outstanding customer service We own 3 vehicles; 2 Fords, 1 Buick and have all been serviced by Al Packer Techs. We have been quite pleased with the work performed by the Techs and We own 3 vehicles; 2 Fords, 1 Buick and have all been serviced by Al Packer Techs. We have been quite pleased with the work performed by the Techs and especially the communications by our service Advisor Arron Younger. More

No games I love packer ford and I was not a ford man. Thanks to Nate Burgess I was able to buy a beautiful truck well within my price range. The best part was I love packer ford and I was not a ford man. Thanks to Nate Burgess I was able to buy a beautiful truck well within my price range. The best part was he and I were able to do it all over the internet and text. I test drive the truck to make sure it was what I wanted. Then about 2 hours or less I was out of there. This dealership is well worth the drive and no one in Delaware could come close to the price I got. Thank you Nate and Al Packer ford. More

Fleet Truck Purchase Al Packer Ford has showed what a automobile dealership should be and expected to perform for customers. Each time I request pricing and availability o Al Packer Ford has showed what a automobile dealership should be and expected to perform for customers. Each time I request pricing and availability of a new truck, they go the extra mile to help. My company has purchased six units through the last few years and on each occasion it was a positive experience with no negative issues. I feel the best reason for the Al Packer's success is 'Troy Thacker'. He always put his dealership first and finds a way to exhibit a friendly personal relationship with his customers by being a honest professional salesman. I will definitely seek him out for advice for my next vehicle purchase. Bill Hicks Facility Manager Chesapeake Uniform Rental More