Al Packer's White Marsh Ford

Friendly Nate was super friendly and knowledgeable! He even stayed late so we could get it all done. I have to say they did a great job at helping us understa Nate was super friendly and knowledgeable! He even stayed late so we could get it all done. I have to say they did a great job at helping us understand all of our options, etc. More

Awesome From the minute I walked in the dealership I was treated with respect. Lance Johnson, my sales person, was knowledgeable, professional, and didn't pus From the minute I walked in the dealership I was treated with respect. Lance Johnson, my sales person, was knowledgeable, professional, and didn't push me into a sale. I'd recommend Al Packer Ford to anyone considering a new Ford vehicle. More

Great Service Great place great service always feel confident when I leave that my car is in the best shape it can be Tony and Dave always take good care of you Great place great service always feel confident when I leave that my car is in the best shape it can be Tony and Dave always take good care of you More

Great service Great service. The service people were easy to deal and everything was completed in a timely manner. All the work was warranty related issues. Thank y Great service. The service people were easy to deal and everything was completed in a timely manner. All the work was warranty related issues. Thank you More

Working with Troy Thacker This was my first experience with Al Packer Ford. Troy Thacker was outstanding in communicating and assisting me. He made my wife and feel very welco This was my first experience with Al Packer Ford. Troy Thacker was outstanding in communicating and assisting me. He made my wife and feel very welcome and relaxed in handling this transaction. Also, I had the opportunity to meet the General Manager, the Customer Relatons Manager and the Finance Manager and everyone was extremely helpful. FYI, I spent the past 20 years working with senior executives of Forrune 500 Companies on the topic of Customer Experience and my experience with Troy Thacker deserves a 5-star rating. More

Aaron Younger provided everything a customer deserved Aaron Younger and the staff were courteous and helpful. The shuttle driver was prompt and pleasant. I have never used Al Packer before but I would d Aaron Younger and the staff were courteous and helpful. The shuttle driver was prompt and pleasant. I have never used Al Packer before but I would definitely return. Thank you. More

Very nice experience Mr Nate Burgess was very helpful in getting my car. He was very professional I got everything I wanted in the car. Thank you Mr. Nate for everything. Mr Nate Burgess was very helpful in getting my car. He was very professional I got everything I wanted in the car. Thank you Mr. Nate for everything. More

Great service from lance Johnson and I will be back to see l Lance Johnson was great to deal with, he didn't waste time and got the the paperwork complete and I was on my way with my new transit connect Lance Johnson was great to deal with, he didn't waste time and got the the paperwork complete and I was on my way with my new transit connect More

Excellent Service When arriving at Al Packer I was greeted with the utmost respect without feeling any pressure. When Craig Parks first approached me, he treated me as When arriving at Al Packer I was greeted with the utmost respect without feeling any pressure. When Craig Parks first approached me, he treated me as if he was there to help me rather than sell me. After speaking with him I felt comfortable with forward actions in my purchase. After I finally found the truck that I wanted, he worked with me to find the best option so that I could leave with my brand new Ford F-150. Overall my experience with Craig was the best car buying experience that I have ever encountered. I will definitely recommend him and Al Packers to others because of the comfort that I experienced. More

New 2018 F 150 Great attention to what I was looking for by my Salesman Lance Johnson He was very knowledgeable and a pleasure to work with on my new vehicle Great attention to what I was looking for by my Salesman Lance Johnson He was very knowledgeable and a pleasure to work with on my new vehicle More