Al Packer's White Marsh Ford

Very good Little long on finalizing contract. His was very personable. It was a nice working working with the entire team at al packer. Thank you mike Little long on finalizing contract. His was very personable. It was a nice working working with the entire team at al packer. Thank you mike More

Very competent and knowledgeable people I don't normally write reviews but lance Johnson did everything right and worked very hard to make my deal happen. He is a good man and everyone at al I don't normally write reviews but lance Johnson did everything right and worked very hard to make my deal happen. He is a good man and everyone at all packer did a great job More

A satisfied customer My experience at Al Packer's in White Marsh was quick and easy.I was satisfied that all my questions were answered. I only went in for replacement key My experience at Al Packer's in White Marsh was quick and easy.I was satisfied that all my questions were answered. I only went in for replacement keys but I felt like Steve made it a priority to take care of it, and I will return when the need arises More

Very satisfied Great experience, the salesman Steve Lefko was a pleasure to deal with. He made our purchase pain free and streamline. Also the finance manager Darla Great experience, the salesman Steve Lefko was a pleasure to deal with. He made our purchase pain free and streamline. Also the finance manager Darla Medina Cook was great. She broke down all of the cost and explained the extended warranties very well. Over all great dealership to purchase from. More

Reg maintenance, fast, they were pleasant to deal with. Great dealership! Friendly, clean, professional. Comfortable chairs and tv to watch while I was waiting. But HGTV is not my cut of tea. A news channel Great dealership! Friendly, clean, professional. Comfortable chairs and tv to watch while I was waiting. But HGTV is not my cut of tea. A news channel would be better. More

Purchase a new vechile My experience purchasing a new Ford at Al Packer Ford was excellent. Our salesman Lance Johnson was very knowlegable about everthing I asked. Would re My experience purchasing a new Ford at Al Packer Ford was excellent. Our salesman Lance Johnson was very knowlegable about everthing I asked. Would recommend . Al Packer Ford to everyone More

Excellence in Service I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I had gotten. I had a GREAT customer experience, and the work was completed ahead of the quoted time. More

Great help by Chris Klein smith at AL Packer Once again Chris Kleinsmith came through for me at AL Packer Ford, encouraging me to come in for a quick assessment of my battery, when I called to sa Once again Chris Kleinsmith came through for me at AL Packer Ford, encouraging me to come in for a quick assessment of my battery, when I called to say It had to be jump started. Aldo he did an oil change and all in record time. Also made me aware of a great oil change special deal--4 oil changes for $80. Good for 2 yrs. Chris is so kind and helpful. What a contrast from Bob Davidson Ford where they always want to charge $140 diagnostic fee and are less than helpful. Love AL Packer and Chrus...my new go to! More

Excellent experience My representative, Arnold Silverman, gave me exceptional and professional service when I purchased my 2018 Ford F150 Raptor. I searched the country fo My representative, Arnold Silverman, gave me exceptional and professional service when I purchased my 2018 Ford F150 Raptor. I searched the country for my truck and decided to purchase from Al Packer's White Marsh Ford because they were the ONLY Ford dealer in the country that wasn't price gouging on this product. My experience in dealing with Arnold Silverman was great. Quick response (five minutes) and honest. Arnold had my truck shipped across country as promised at a very reasonable rate. He also had some options added at the dealership and had my wheels powder coated for me, saving me time on my end. I would recommend Arnold and Al Packer's Ford anytime. More

Purchased 2 vehicles Overall a good experience. Lance Johnson was an awesome salesperson. He hustled for us to make it faster. We purchased a new vehicle and a used, same Overall a good experience. Lance Johnson was an awesome salesperson. He hustled for us to make it faster. We purchased a new vehicle and a used, same day. It is the things after setting the price that is painful. Have to talk to someone about buying undercoating, bedliners, blah blah. Then it's off to the finance department to have more add on's added. Now your payment is not what you thought. More