Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Packer's White Marsh Ford
Baltimore, MD
811 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 811 reviews
January 22, 2018
Service at Al Packer Ford The service rep Antonio McDowell is always helpful and trustworthy. The service is excellent at Al Packer and I highly recommend taking your vehicle The service rep Antonio McDowell is always helpful and trustworthy. The service is excellent at Al Packer and I highly recommend taking your vehicle to the shop. More
by Terry
January 19, 2018
Amazing, Professional Service I needed a few items to complete the purchase of my 2018 F150 Platinum, these were scheduled on an early Saturday Morning at 7 AM. Generally early ser I needed a few items to complete the purchase of my 2018 F150 Platinum, these were scheduled on an early Saturday Morning at 7 AM. Generally early service appointments are met with late or tardy staff, disorganization, not the case with Al Packer Ford. I actually arrived 10 minutes early and I was greeted by Aaron Younger, they had my file and work order ready, I waited in a comfortable lounge and the work was professionally completed within 90 minutes to my complete satisfaction. I highly recommend Aaron and Al Packer Ford. Tom Lepisto More
by Tom Lepisto
January 16, 2018
Service work Tony helped me and my father get in and out. The area was clean and their was enough reading material to help pass the time. Any questions that I need Tony helped me and my father get in and out. The area was clean and their was enough reading material to help pass the time. Any questions that I needed answered tony was on sight to do that. More
by BmoreGrk24
Employees Worked With
Tony McDowell
January 12, 2018
Awesome Tony is very friendly, professional and knowledgeable. I can call anytime with questions an concerns an he’s always very helpful... thank you very m Tony is very friendly, professional and knowledgeable. I can call anytime with questions an concerns an he’s always very helpful... thank you very much More
by Randa
Employees Worked With
Tony McDowell
January 09, 2018
Excellent Service! The whole experience was a pleasure working with all the Al Packer personnel! Ray Rigdon, sales consultant, and the whole staff did an outstanding job The whole experience was a pleasure working with all the Al Packer personnel! Ray Rigdon, sales consultant, and the whole staff did an outstanding job! I will definitely recommend Al Packer Ford to others and continue to look at utilizing for my car purchases and maintenance. More
by QuasarGlobalTech
December 31, 2017
Great place to shop Ford Trucks and cars Great service from the time you stat to finish. I was out the door in under an hour. Nathaniel was my salesman between hi Russel an Jon they got the d Great service from the time you stat to finish. I was out the door in under an hour. Nathaniel was my salesman between hi Russel an Jon they got the deal done! There service dept iis great as well. The service team is lead by Don Huebel who took his time to show me the service side of the purchase. Sales team was lead bu Jon an Russel. What a great group of people. They r truely a FORD TEAM. More
by gary 1955
December 30, 2017
I always go to quick lane Quick lane experience and staff always on top of everything Antonio McDowell made everything smooth.Also needed tires/battery and they took care of Quick lane experience and staff always on top of everything Antonio McDowell made everything smooth.Also needed tires/battery and they took care of everything including oil change, tire rotation More
by Ermjr
Employees Worked With
Tony McDowell
December 28, 2017
Service Antonio Mcdowell was very polite and understanding. My vehicle was completed in a short time. The car wash was broken so they were unable to clean m Antonio Mcdowell was very polite and understanding. My vehicle was completed in a short time. The car wash was broken so they were unable to clean my truck More
by Christine Y Sisk
Employees Worked With
Tony McDowell
December 28, 2017
Great Service I brought in my 2012 Ford Focus with a key ignition switch problem. Tim Meadows was my service advisor. He provided superb service. He was extremely p I brought in my 2012 Ford Focus with a key ignition switch problem. Tim Meadows was my service advisor. He provided superb service. He was extremely professional and very attentive to the issues dealing with my car. Not only did I get my car fixed, but it runs better than it had before. I will definitely be going back there to service my car. More
by JoyS30
Employees Worked With
Tim Meadows, Tim Beavers
December 22, 2017
Service Aaron Younger was very quick and helpful with my vehicle service. Jamal was great to work with during the purchase of my new truck, even helped me unl Aaron Younger was very quick and helpful with my vehicle service. Jamal was great to work with during the purchase of my new truck, even helped me unload the stuff out of my old to the new More
by Bob3
