Al Packer's White Marsh Ford

Excellent Service at Al Packer Ford My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at Al Packer Ford. More

excellent customer service Nate Burgess was very knowledgeable about all the new vehicles we were interested in and was able to answer all of our questions. His professionalism Nate Burgess was very knowledgeable about all the new vehicles we were interested in and was able to answer all of our questions. His professionalism and no pressure attitude made us want to come back the next day after looking at several different dealerships. Laura who sold us the Smartshield was equally knowledgeable about the product she was selling. Your service department did the work in a timely fashion and was very friendly. We would definitely consider Al Packer Ford when buying our next vehicle. More

Great Ray was absolutely great! He not only got me what I wanted a week later he worked with my daughter and got her in a brand new car! Ray was absolutely great! He not only got me what I wanted a week later he worked with my daughter and got her in a brand new car! More

As always a great experience at Al Packet White Marsh. This was my second time buying from this location. Arnold was great both times. He remembered me and details about my last visit that I totally forgot This was my second time buying from this location. Arnold was great both times. He remembered me and details about my last visit that I totally forgot. He is also a no nonsense kind of guy, meaning no tricks or pressure to buy a vehicle. He stayed late on a Saturday to complete my processing. Everyone else at this location from the Manager to the finance rep were awesome! I am pretty sure in 5 to 7 years I will buy from these fine folks again. More

I feel like Iam part of the Ford family. The people who handled my buying process did everything they could to satisfy me financially as well as emotionally- I left feeling like I was a part The people who handled my buying process did everything they could to satisfy me financially as well as emotionally- I left feeling like I was a part of the Ford family. It's like they have my back- Thanks guys😄 More

Great Dealership for Driving Enthusiasts I was shopping around for my first performance car, and I found this dealership to be ideal. I had to make a decision between a VW Golf GTI, a Mini Co I was shopping around for my first performance car, and I found this dealership to be ideal. I had to make a decision between a VW Golf GTI, a Mini Cooper S, or a Ford Fiesta ST. I like small, lightweight cars that can whip around corners. The VW Golf GTI had ugly plaid seats and didn't offer leather seats (they were made out of cloth, which is more difficult to clean). At 220 horsepower, the GTI has a slight power advantage than the other two, but its curb weight is 300 pounds more than the Fiesta ST. This decreases the handling. I saw a YouTube video that compared the handling of the GTI vs the ST. The Mini Cooper S has great styling, but it gets crushed in terms of horsepower, not to mention that it is over-priced. The high end model, the JCW, doesn't even compete with a tuned Fiesta ST. You can buy aftermarket parts for the Fiesta ST from Mountune that don't void the warranty from Ford. You just send the work order to Ford Performance. The Fiesta ST offers superior handling and is more fun to drive. Test drive it yourself and see. Al Packers is the perfect place to do it, because it's near some twisty back roads. This is where the Fiesta ST really shines. It's a driver's car. As a driving enthusiast, I was very specific about my needs. The salesperson who assisted me was new at the dealership. His name was Quan Truong. I must say that I would recommend him. One of his coworkers, Jamal Douglas was also very friendly and recommended a good place for window tinting. Quan went out of his way to find the exact car that met my specifications. He gave me his personal cellphone number and answered my calls even when he wasn't at work. You might be guessing which of the three cars I decided to buy. No, Ken Block's Gymkhana 3 video had nothing to do with it. Yes, I went with the Fiesta ST. However, if I wanted more cargo space and more horsepower, I probably would have gone with the Focus ST or a Focus RS. I wanted an entry level performance car and found the one I wanted. Maybe my next car will be a Focus ST. This dealership is definitely worth a visit. More

2017 Ford Escape Titanium sale This is my fourth vehicle purchased from Al Packer. Jerrett made me feel very comfortable through the entire sales process. He was very knowledgeable This is my fourth vehicle purchased from Al Packer. Jerrett made me feel very comfortable through the entire sales process. He was very knowledgeable and a pleasure to work with. I did not feel any sales pressure and he was only interested in helping me find the vehicle that I wanted. More

Excellent service We purchased 3 vehicles new and used with the excellent service from Arnold Silverman. He walked us through every step, looking out for our needs. I h We purchased 3 vehicles new and used with the excellent service from Arnold Silverman. He walked us through every step, looking out for our needs. I highly recommend Al Packer. More

Excellent Experience Jamal went out of his way to work out a great deal for us. We had just stopped into look and ended up buying! Thank you. Jamal went out of his way to work out a great deal for us. We had just stopped into look and ended up buying! Thank you. More

Worth the trip! My wife and I drove the 100 miles out to meet with Arnold, our sales representative. He explained everything in detail over the phone the day before a My wife and I drove the 100 miles out to meet with Arnold, our sales representative. He explained everything in detail over the phone the day before and answered all of our questions. When we arrived, everything was prepared and went smoothly. We are so happy with our purchase. They even washed our car that was dirty from the long trip. Were glad we took the trip. More